Customer Relationship Officer

24 hours ago


Cochin, Kerala, India Pragathi IT Ads Private Limited Full time

Customer Relationship Officer JD

  • Procuring new clients through company leads , maintaining affective and timely communication converting them in to valuable customers to meet the company revenue targets.
  • Procuring new b2b clients.
  • Develop and maintain strong customer relationships to ensure customer satisfaction and retention.
  • Collaborate with with other department to provide sufficient documents for the client processing
  • Identify opportunities to improve customer service and recommend new strategies.
  • Track and manage customer interactions through a CRM system.
  • Ensure compliance with company policies and procedures while addressing customer needs.

*

  • Qualifications
  • Proven experience of sales in edtech , study abroad or international recruitment firm.
  • Strong interpersonal and communication skills.
  • Ability to handle multiple tasks and prioritise effectively.
  • Problem-solving skills and a proactive attitude.
  • Experience with CRM software and customer service tools.
  • Skills
  • Customer Relationship Management (CRM) software
  • Communication
  • Problem-solving
  • Time management
  • Organizational skills
  • Microsoft Office Suite
  • Working days : weekly 6 day
  • Working hours ; 9.30 am to 6pm

Job Types: Full-time, Permanent, Fresher

Work Location: In person



  • Cochin, Kerala, India HRBRO PLACEMENT SERVICES Full time

    Job Title: Customer Relationship Officer (CRO) – English & TeluguLocation: Kaloor, KochiShifts: Rotational Shifts (Flexibility Required)Qualification: No specific qualification requiredAge Criteria: No age restrictionJob DescriptionWe are looking for a dedicated and energetic Customer Relationship Officer (CRO) who can communicate effectively in English...


  • Cochin, Kerala, India Santa Monica Study Abroad Full time

    Location: KochiExperience: Freshers preferredReporting to: Customer Relationship ManagerQualification: Any Degree (mandatory)Job Summary:We are looking for a Customer Relationship Officer to support and assist customers after the sales process. This is a non-target role, focused entirely on customer service, follow-up, and ensuring a smooth post-sales...


  • Cochin, Kerala, India HRQUADRANT Full time

    Relationship Officer – Banca Channel (Life Insurance)Location: Kochi, Thrissur, Trivandrum, KottayamSalary: ₹25,000 – ₹40,000 (based on relevant experience)Employment Type: Full-time, On-rollJob Description:We are hiring Relationship Officers to work at partnered bank branches for a leading life insurance company.Your responsibilities will...


  • Cochin, Kerala, India Purvaja Fincap Private Ltd Full time

    Build and maintain relationship with customersKeep customers updated on various financial productsDeposit sourcing and fund mobilizationCanvassing and sourcing of new customers to increase gold loan BusinessGold appraisal, revenue generations through cross selling products at branch for insurance and other allied productsProper Collection of EMIsPreparing...


  • Cochin, Kerala, India CREO HOMES PVT LTD Full time

    We are seeking a dedicated and experienced Female Customer Relationship Executive (CRE) to join our team. The ideal candidate should have hands-on experience in managing customer relationships within the construction or building materials industry, along with strong communication and interpersonal skills.Key Responsibilities:Serve as the primary point of...


  • Cochin, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

    Job Title: Client relationship officerLocation: Palarivattom, Kochi (Hybrid)Experience: 0–1 yearGender Preference: Female Candidates OnlyEmployment Type: Full-TimeAbout the RoleWe are seeking a proactive and detail-oriented Client relationship officer to enhance our customer engagement and data management efforts. The ideal candidate will be responsible...


  • Cochin, Kerala, India HRQUADRANT Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    We are hiring Branch Relationship Officers for the Banca Channel with a leading Life Insurance Company. In this role, you will be posted at a reputed bank branch and work closely with bank staff to promote and sell life insurance products to walk-in customers. You will be a direct (on-roll) employee of the life insurance company with job security, attractive...


  • Cochin, Kerala, India HRQUADRANT Full time

    Roles and Responsibility:Work closely with partner bank branch staff to drive life insurance business.* Engage with walk-in customers & understand their financial needs.* Present suitable life insurance plans and provide expert product guidance.* Generate leads through bank relationships and follow up effectively.* Achieve monthly sales targets and...


  • Cochin, Kerala, India Greenix Experiences Pvt Ltd. Full time

    Customer Relationship Manager – ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients to ensure customer satisfaction and loyaltyIdentify opportunities for upselling or cross-selling products and services to enhance client value and company revenue.Collaborate with sales, marketing, and operations teams to align...


  • Cochin, Kerala, India CLASSIC SCOOBIKES COCHIN LLP Full time

    For more details please contact HR The Customer Relationship Manager is responsible for building and maintaining strong, long-term relationships with customers. The role focuses on understanding customer needs, improving satisfaction, ensuring customer retention, and acting as a key point of contact between the company and its clients.Job Types: Full-time,...