Customer Relationship Manager

Customer Relationship Manager (CRM) ensures client satisfaction by managing service-related communication, resolving issues, providing information, and building lasting customer relationships, thereby fostering repeat business and positive word-of-mouth marketing. Key duties include handling inquiries, complaints, and feedback, scheduling service...

Leadership and Team ManagementSupervise and Direct the Customer Relationship Executive (CRE) team, setting daily/weekly priorities.Conduct Performance Reviews and Coaching to ensure high standards in communication and service upselling.Schedule and Allocate CRE resources to optimize customer contact windows and campaign effectiveness.Establish and Enforce...

Develop and execute sales strategies to achieve organizational revenue goals.Identify and pursue new business opportunities and strategic partnerships.Set performance targets for the sales team and monitor achievement.Analyze market trends and competitor activities to refine sales strategies.Drive cross-selling and upselling initiatives across all business...

The CRM After-Sales professional is responsible for managing customer relationships after purchase, ensuring satisfaction, resolving issues, and fostering loyalty. This role leverages CRM systems to track interactions, analyze customer behavior, and implement strategies that enhance the post-purchase experience.Key ResponsibilitiesManage and maintain...

After-sales executives provide support and assistance to customers after they have purchased a product or service. Their responsibilities may include:EXPERIENCE: 2+YEARS IN REAL ESTATEJob Overview:We are seeking a proactive and customer-focused Customer Relationship Manager to oversee the Customer Relations Department, ensuring efficient resolution of client...

JOB SUMMARYWe are looking for a proactive and customer-focused Customer Relationship Executive to manage and enhance relationships with our clients. The ideal candidate will act as a bridge between the company and customers, ensuring client satisfaction, handling inquiries, and maintaining long-term business relationships.Key Responsibilities:Build and...

We are seeking a dedicated and experienced Female Customer Relationship Executive (CRE) to join our team. The ideal candidate should have hands-on experience in managing customer relationships within the construction or building materials industry, along with strong communication and interpersonal skills.Key Responsibilities:Serve as the primary point of...

Location: KochiExperience: Freshers preferredReporting to: Customer Relationship ManagerQualification: Any Degree (mandatory)Job Summary:We are looking for a Customer Relationship Officer to support and assist customers after the sales process. This is a non-target role, focused entirely on customer service, follow-up, and ensuring a smooth post-sales...

Responsibilities:* Manage customer relationships through effective handling & engagement* Resolve complaints promptly with empathy & professionalism* Meet high standards of customer satisfaction & query resolutionHealth insuranceAnnual bonusProvident fund

Job Title: Relationship Manager (RM)Location: Kochi (Onsite)Company: PaisaOnClick (Altiora Capital Solutions Pvt. Ltd.)Employment Type: Full-TimeCompany DescriptionPaisaOnClick is dedicated to building a customer-first lending marketplace that simplifies loan processing and enhances access to capital. We prioritize security, efficiency, and proactive...