Customer Relationship Officer

1 day ago


Cochin, Kerala, India Santa Monica Study Abroad Full time ₹ 80,000 - ₹ 2,40,000 per year

Location: Kochi

Experience: Freshers preferred

Reporting to: Customer Relationship Manager

Qualification: Any Degree (mandatory)

Job Summary:

We are looking for a Customer Relationship Officer to support and assist customers after the sales process. This is a non-target role, focused entirely on customer service, follow-up, and ensuring a smooth post-sales experience.

Key Responsibilities:

  • Provide after-sales support to customers through calls and follow-up interactions.
  • Assist customers with queries, service requests, and basic troubleshooting.
  • Maintain customer records and update feedback in the system.
  • Coordinate with relevant internal departments to ensure customer concerns are resolved.
  • Build and maintain positive relationships with customers to improve service satisfaction.
  • Ensure timely communication and support as per company standards.

Skills Required:

  • Excellent communication skills (English & Malayalam).
  • Customer-focused attitude.
  • Ability to handle queries patiently and professionally.
  • Basic computer knowledge (email, Excel, CRM entries).
  • Positive attitude and willingness to learn.

Who Can Apply:

  • Freshers with any degree.
  • Candidates interested in a customer support role without sales pressure or targets.

Job Types: Full-time, Fresher

Pay: ₹8, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time

Work Location: In person



  • Cochin, Kerala, India HRQUADRANT Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Relationship Officer – Banca Channel (Life Insurance)Location: Kochi, Thrissur, Trivandrum, KottayamSalary: ₹25,000 – ₹40,000 (based on relevant experience)Employment Type: Full-time, On-rollJob Description:We are hiring Relationship Officers to work at partnered bank branches for a leading life insurance company.Your responsibilities will...


  • Cochin, Kerala, India Purvaja Fincap Private Ltd Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Build and maintain relationship with customersKeep customers updated on various financial productsDeposit sourcing and fund mobilizationCanvassing and sourcing of new customers to increase gold loan BusinessGold appraisal, revenue generations through cross selling products at branch for insurance and other allied productsProper Collection of EMIsPreparing...


  • Cochin, Kerala, India LONGEFIT HEALTH PRIVATE LIMITED Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Title: Customer Relationship Executive (CRE)Pay: ₹18,000 – ₹22,000 per month (starting salary)Job Type: Full-time, PermanentAbout LongefitAt Longefit, we're redefining the fitness experience. As a premium health and wellness center, we deliver personalized services that go beyond workouts — focusing on our clients' overall health, recovery, and...


  • Cochin, Kerala, India CREO HOMES PVT LTD Full time ₹ 3,60,000 per year

    We are seeking a dedicated and experienced Female Customer Relationship Executive (CRE) to join our team. The ideal candidate should have hands-on experience in managing customer relationships within the construction or building materials industry, along with strong communication and interpersonal skills.Key Responsibilities:Serve as the primary point of...


  • Cochin, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: Client relationship officerLocation: Palarivattom, Kochi (Hybrid)Experience: 0–1 yearGender Preference: Female Candidates OnlyEmployment Type: Full-TimeAbout the RoleWe are seeking a proactive and detail-oriented Client relationship officer to enhance our customer engagement and data management efforts. The ideal candidate will be responsible...


  • Cochin, Kerala, India One Code Digital Full time ₹ 1,00,000 - ₹ 2,50,000 per year

    Engage with potential students and their guardians to understand their educational goals and aspirations.Provide detailed information about our academy's courses, programs, and job placement opportunities.Build strong relationships with prospects through clear communication and personalized counseling.Follow up on inquiries and maintain a database of...


  • Cochin, Kerala, India HRQUADRANT Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    We are hiring Branch Relationship Officers for the Banca Channel with a leading Life Insurance Company. In this role, you will be posted at a reputed bank branch and work closely with bank staff to promote and sell life insurance products to walk-in customers. You will be a direct (on-roll) employee of the life insurance company with job security, attractive...

  • Relationship officer

    4 minutes ago


    Cochin, Kerala, India Zigsaw Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description Experience - 6months - 5yearsSkills - Time ManagementField - Sales, BPONote:Telesales experience is mandatoryRelationship officer should be fluent in English+ Malayalam+any other languages like Hindi/Telugu/KannadaLanguage - English and Malayalam+ HindiJob Responsibilities - Establish and maintain strong professional...


  • Cochin, Kerala, India BRD Car World LTD Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Relationship Manager (CRM) ensures client satisfaction by managing service-related communication, resolving issues, providing information, and building lasting customer relationships, thereby fostering repeat business and positive word-of-mouth marketing. Key duties include handling inquiries, complaints, and feedback, scheduling service...


  • Cochin, Kerala, India Greenix Experiences Pvt Ltd. Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Customer Relationship Manager – ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients to ensure customer satisfaction and loyaltyIdentify opportunities for upselling or cross-selling products and services to enhance client value and company revenue.Collaborate with sales, marketing, and operations teams to align...