Senior Key Account Manager

7 days ago

Bengaluru, Karnataka, India shopflo Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About Shopflo
At Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch higher by unlocking enterprise-grade personalization for all consumer tech businesses.

Team & Role
Shopflo was started by three co-founders: Ankit (ex-IIT Kharagpur, Oracle, Gupshup), Ishan (ex-IIT Bombay, Parthenon, Elevation Capital), and Priy (ex-IIT Madras, McKinsey, Elevation Capital). We are a team of ~50 people now (with team members joining from Livspace, Gupshup, Setu, etc.). We are located in HSR Layout, Bengaluru. We have closed our first seed round at $2.6M with Tiger Global, TQ and Better. And we're just getting started

As a Senior Key Account Manager, you'll drive strategic growth and strengthen executive-level relationships by managing and maximizing key client accounts for long-term success.

Account Strategy
What you will do

  • Develop and execute strategic account plans with clear goals, growth objectives, and success metrics.
  • Lead quarterly business reviews with senior stakeholders to evaluate performance and identify new opportunities.
  • Collaborate cross-functionally to ensure seamless delivery and alignment with client priorities.
  • Forecast and track key account metrics, including revenue, retention, and satisfaction.

Relationship Building

  • Build deep, trusted partnerships with senior stakeholders across top accounts.
  • Proactively engage to understand evolving business needs and strategic priorities.
  • Strengthen credibility through insight-driven recommendations and consistent follow-through.

Revenue Generation

  • Identify and execute upselling and cross-selling opportunities to drive account expansion.
  • Lead contract negotiations to maximize revenue, profitability, and long-term value.
  • Partner with leadership to shape commercial strategy and account growth plans.

Customer Success

  • Guide clients through their journey from activation to adoption, growth, and advocacy.
  • Monitor account health and address risks proactively.
  • Collaborate with internal teams to deliver a world-class customer experience and champion client needs internally.

Market Intelligence

  • Stay informed on industry trends, competitor movements, and customer insights.
  • Leverage market data to refine account strategies and uncover growth opportunities.

You should apply if you have

  • 4–6 years of hands-on experience in Key Account Management, ideally in a B2B SaaS environment.
  • Proven ability to manage complex, high-value client relationships and deliver growth targets.
  • Strong commercial acumen, negotiation, and strategic problem-solving skills.
  • Proficiency in CRM tools, project management, and data analysis.
  • Passion for building long-term partnerships and delivering exceptional customer outcomes.

  • Senior Key Account Manager

    1 week ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Executive - KAM(Premium) - EDC About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream...

  • Key Account Manager

    7 days ago

    Bengaluru, Karnataka, India Sacheerome Fragrance & Flavour Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job descriptionPosition: Senior Sales Manager – Fragrances & FlavourLocations: BangaloreIndustry: Fragrance & Aroma ChemicalsExperience: 7–10 YearsAbout Us:Sacheerome Limited is a leading name in the fragrance and flavour industry, known for delivering innovation, creativity, and excellence across global markets. We are currently seeking a dynamic and...

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India JioStar Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking a dynamic and driven Key Account Manager to join our growing team at JioStar, focusing on the Premium Sports category. This role is ideal for a strategic thinker and relationship-builder who thrives in a fast-paced media and digital advertising environment. The successful candidate will be responsible for managing key accounts, growing...

  • Key Account Manager

    3 days ago

    Bengaluru, Karnataka, India K Hospitality Corp Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role Purpose:To manage and develop key client relationships across corporate food court operations by ensuring seamless service delivery, operational excellence, and financial performance in alignment with contractual commitments. The Key Account Manager will serve as the strategic partner to the client, ensuring client satisfaction, service innovation, and...

  • Key Account Management

    7 days ago

    Bengaluru, Karnataka, India MakeMyTrip Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About The OpportunityRole: Key Account ManagementLevel: Senior Executive/Assistant ManagerReporting to: Senior ManagerLocation: BangaloreAbout The FunctionMyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company's structure to deliver convenience,...

  • Senior Key Accounts Manager

    2 weeks ago

    Bengaluru, Karnataka, India Tracxn Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About TracxnTracxn is a leading Bangalore-based SaaS product company powering global deal sourcing and market intelligence. Our platform is trusted by leading VC & PE firms, M&A teams, corporate strategy professionals, and startup ecosystem players around the world. Clients include Andreessen Horowitz, Matrix Partners, GGV Capital, and enterprises like Citi,...

  • Senior Key Accounts Manager

    2 weeks ago

    Bengaluru, Karnataka, India Tracxn Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About TracxnTracxn is a leading Bangalore-based SaaS product company powering global deal sourcing and market intelligence. Our platform is trusted by leading VC & PE firms, M&A teams, corporate strategy professionals, and startup ecosystem players around the world. Clients include Andreessen Horowitz, Matrix Partners, GGV Capital, and enterprises like Citi,...

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India GoodScore Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company Overview:AtGoodScore, we are on a mission to makefinancial literacy and credit accesssimple, actionable, and inclusive for over150 million underserved Indians.From launching personalized credit consulting in 2023 to now empowering1M+ usersto take control of their credit health, we've become one of India'sfastest-growing credit score & management...

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India Curefit Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About CultAt Cult, we're on a mission to make fitness fun, sustainable, and part of every lifestyle. We're not just building a fitness brand — we're shaping culture. From our workouts and footwear to our digital-first experiences, we combine science, creativity, and community to help people move better, feel stronger, and live fuller.Role: Key Account...

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India JioStar Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    We are looking for a highly motivated Key Account Manager (KAM) to join our Large Client Solutions (LCS) team. With marquee cricketing properties such as the ICC World Cup, IPL, and bilateral series, this role is pivotal in driving exponential revenue growth through strategic account management and client partnerships.Your Key Responsibilities:Account...