Senior Key Account Manager

About HyperVerge

HyperVerge builds cutting-edge AI-powered digital identity verification solutions trusted by leading banks, fintechs, and enterprises across 200+ million end-users.

Our Liveness, Face-Match, and Document Verification technologies are redefining how organizations onboard and verify customers — seamlessly, securely, and at scale

.We're scaling our presence across Africa — one of the fastest-growing digital financial ecosystems in the world — and are looking for driven account owners to accelerate growth in this region

.

We're looking for
a Senior Key Account Manag
er to own and grow HyperVerge's key accounts across Africa. This is a high-impact, customer-facing role that blend
s relationship depth, commercial ownership, and cross-sell acum
en. You'll be responsible for managing strategic BFSI and fintech accounts, ensuring renewals and zero churn, and driving revenue expansion through consistent upsell and cross-sell motions. The ideal candidate ha
s deep Africa-region experien
ce, ha
s sold tech/SaaS products to BFSI enterpris
es, and thrives in consultative, multi-stakeholder sales environment

**s.

Key Outc**

• omesAccount Gro
  wth: Achieve and exceed revenue targets through upsell, cross-sell, and usage expansion within assigned accou
• nts.Retent
  ion: Maintain 100% renewal and zero churn by delivering measurable customer value and proactive engagem
• ent.Regional Expert
  ise: Leverage deep Africa (and Middle East) market understanding to strengthen customer trust and long-term partnersh
• ips.Relationship De
  pth: Build multi-level relationships within BFSI and fintech clients — from CXO to operati
• ons.Forecast Accur
  acy: Maintain clean, data-backed pipeline and renewal visibility through CRM discipline and structured revi
• ews.Cross-Functional Collaborat
  ion: Partner with Product, Delivery, and Customer Success teams to ensure smooth deployments and SLA adhere

**nce.

Roles & Responsibi**

• liti
  esOwn end-to-end commercial mana
  gement for assigned BFSI and fintech accounts across A
• frica.Identify and co
  nvert expansion opportu
  nities (new modules, new geographies, or higher API vol
• umes)
  .Lead contract renewals, negotiations, and pricing discu
  ssions with key stakeho
• lders.Act a
  s the primary relationship
  owner ensuring customer satisfaction and business conti
• nuity.Co
  nduct quarterly business r
  eviews and drive data-backed discussions with clients on performance me
• trics.Proactively monitor usage trends to flag risks and propose corrective ac
• tions.Partner with internal stakeholders to ensure timely delivery, technical resolutions, and billing acc
• uracy.Represent HyperVerge in Africa fintech and BFSI forums, industry events, and partner
• ships.Track competitor activity, regulatory shifts, and client strategic priorities to identify new business opportun

**ities.

Requirements / Qualif**

• ications6–8 years of ex
  perience in enterprise/B2B tech sales or account man
• agement.At least 3–4 years of direct exposure to Africa or Mid
  dle East BFSI/fintech
• clients.Proven track re
  cord of upsell, cross-sell, and renewal o
  wnership — demonstrated success in driving account growth and re
• tention.Prior experi
  ence in selling SaaS or API-based tech
  products to BFSI or regulated ente
• rprises.Strong relationship builder with CXO-level engagement and negotiation exp
• erience.Commercial acumen — comfortable owning revenue, forecasts, and complex deal str
• uctures.Excellent communication, stakeholder management, and presentation
• skills.Comfortable working remotely across time zones and cultures; travel flexibility (up to

**25–30%).

Why**

• HyperVergeOpportuni
  ty to own Africa's gr
  owth story for a category-defining RegTec
• h company.Autonomy + accou
  ntability: end-to-end ownership of key
• accounts.High visibi
  lity role: direct impact on regional revenue expansion and custome
• r success.Ex
  posure to cutting-edge AI/ML identity
  solutions shaping the future of digi
• tal trust.Gr
  owth path: potential to transition into Regional Account Lead / IC3 within 18–
• 24 months.Culture that rewards speed, ownership, and meaningful outcomes over

hierarchy.