Last Mile Executive

2 weeks ago


Noida, Uttar Pradesh, India Dropdash technologies Pvt. Ltd Full time ₹ 21,000 - ₹ 2,50,000 per year

Key Responsibilities

  • Manage and monitor day-to-day last mile delivery operations.
  • Allocate, track, and ensure timely delivery of shipments to customers.
  • Coordinate with delivery associates and third-party logistics partners to resolve escalations.
  • Monitor key metrics such as TAT (Turnaround Time), on-time delivery rate, and delivery accuracy.
  • Ensure compliance with company policies, SOPs, and safety standards.
  • Handle customer escalations related to delivery delays or issues, ensuring quick resolutions.
  • Optimize delivery routes and resources to improve cost efficiency.
  • Maintain records of shipments, delivery status, and operational reports.
  • Support recruitment, training, and performance monitoring of delivery staff when required.
  • Collaborate with cross-functional teams (Warehouse, Customer Care, Vendor Management) to enhance last mile performance.

Job Type: Full-time

Pay: ₹21, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund
  • Work from home


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