Operations Associate – Dark Store Operations
2 days ago
Locations:
Delhi & Gurgaon, Haryana
Company:
Snooplay India Pvt. Ltd.
Positions:
Multiple (04)
As we expand our operational footprint, we're looking for
driven, hands-on Operations Associates
to join our
Dark Store Operations
team in Delhi and Gurgaon.
Role Overview:
You'll be at the heart of our on-ground operations—ensuring smooth order processing, dispatch, inventory management, and rider coordination. This is a high-energy role that requires ownership, adaptability, and a problem-solving mindset.
Key Responsibilities:
- Manage day-to-day Dark Store operations: receiving, sorting, picking, packing, and dispatching orders.
- Coordinate with Dark Store riders and delivery partners to ensure timely pickups and deliveries.
- Maintain accurate inventory records and perform regular stock checks.
- Ensure all orders meet dispatch SLAs, quality, and packaging standards.
- Collaborate with logistics, procurement, and customer service teams for smooth order fulfillment.
- Identify operational bottlenecks and suggest process improvements.
- Maintain operational hygiene, safety, and compliance.
- Take ownership of assigned zones or tasks with end-to-end accountability.
- Be flexible with shift timings, including weekends or rotational shifts.
Requirements:
- Bachelor's degree (preferably in Supply Chain, Operations, or Business Management).
- 1–3 years' experience in Dark Store, warehouse, last-mile, or e-commerce operations.
- Proficiency in Excel/Google Sheets and digital dashboards.
- Strong coordination, communication, and organizational skills.
- Proactive, ownership-driven attitude.
- Ability to adapt quickly to changing operational demands and shifts.
What We Offer:
- Opportunity to build and scale Dark Store operations from the ground up.
- Exposure to end-to-end operations, from warehousing to last-mile fulfillment.
- Learning and growth opportunities within a young, energetic team.
How to Apply:
If you're excited to be part of a growing brand redefining play in India,
share your CV with us
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