Customer Service Associate in Noida

2 weeks ago

Noida, Uttar Pradesh, India EVA2Z Electric Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are looking for enthusiastic and motivated freshers to join our team as customer service associates. This role is ideal for individuals who are eager to start their career, possess good communication skills, and are passionate about assisting customers.

Key Responsibilities

  • Handle inbound and outbound customer calls in a professional manner.
  • Resolve customer queries, complaints, and requests efficiently.
  • Provide accurate information about products/services.
  • Maintain customer records and update databases as required.
  • Escalate complex issues to the senior team when necessary.
  • Ensure customer satisfaction by delivering polite and effective service.

About Company: EVA2Z Electric is a rapidly growing electric vehicle (EV) company focused on revolutionizing the two-wheeler industry in India. Established just 1.5 years ago, EVA2Z offers a range of affordable, high-quality electric scooters designed for urban commuting and last-mile delivery. Our company is bootstrapped and has been incubated by four prestigious institutions, driving our vision to provide sustainable mobility solutions. We cater to both B2B and B2C markets, with strategic partnerships across major industries like Zomato, Blinkit, Rapido, and more. EVA2Z also operates internationally, with a recent expansion into Nepal. In addition to our EV offerings, we've developed a SaaS-based fleet management solution, streamlining operations for last-mile delivery businesses. Join EVA2Z Electric and be part of an innovative team that is shaping the future of mobility, making electric vehicles accessible to all

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