Associate
2 weeks ago
Company Description
Crowne Plaza Greater Noida is an international destination for business, events, celebrations, and weekend getaways, located in the business hub of Delhi NCR. The hotel is well-connected, just 90 minutes from New Delhi International Airport and 2 hours from Agra via Yamuna Expressway. With 398 ergonomically designed rooms and suites, 5 dining outlets, a gym, spa, salon, and outdoor pool, guests enjoy a luxurious experience. The hotel offers extensive meeting and event spaces, suitable for gatherings from 30 to 3000 guests, and provides 24-hour Business Centre services and in-room dining.
Role Description
F &B Associate (Banquet) role at Crowne Plaza Greater Noida, located on-site in Noida. The Associate will be responsible for providing exceptional customer service, managing guest requests, and ensuring a pleasant stay for guests. Daily tasks include check-in and check-out processes, room assignment, handling guest inquiries, coordinating with various departments, and maintaining records. The Associate will also support event coordination and ensure compliance with hotel policies and procedures.
Qualifications
- Customer service and hospitality skills
- Effective communication and interpersonal skills
- Experience with front desk operations and guest management
- Team coordination and support skills
- Proficiency with hotel management software systems
- Strong problem-solving and organizational skills
- Ability to work in a fast-paced environment
- Relevant experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management or related field preferred
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