
Technical Customer Associate
3 days ago
Kreditstack Financial Services Pvt. Ltd.
Read About Us:
We are hiring- Technical Customer Associate
Location: Sector-136, Noida
Experience: 34 years | Education: Bachelors/Masters in CS/IT (or related field)
Are you passionate about solving technical problems and creating a great customer experience?
Join us as a Technical Customer Associate and work with global clients (US/UK) to deliver world-class support.
What Youll Do
- Troubleshoot application, network & IoT issues over calls/emails.
- Manage incidents & requests using tools like Zendesk, ServiceNow, Remedy, JIRA.
- Communicate solutions clearly & effectively to customers.
- Support SaaS-based environments & cloud monitoring (AWS, Azure, Site24*7).
- Document solutions and share best practices.
What Were Looking For
- 34 years in tech support/customer service (US/UK client handling preferred).
- Strong communication & problem-solving skills.
- Knowledge of SaaS, IT tools, and ticketing systems.
- Quick learner with a customer-first approach.
- ITIL certification (preferred, not mandatory).
Why Join Us?
Be part of a dynamic support team, gain exposure to cutting-edge IT tools & cloud technologies, and make a real impact on customer satisfaction.
Apply Now & Let's Build Better Experiences Together
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