Customer Support Executive

1 week ago

Gurgaon, Haryana, India Zyvka Full time ₹ 36,000 - ₹ 48,000 per year
Job Description:Job Title: Customer Support Executive / Customer Service Executive
Company Information Hiring for India's first modern B2B tech platform for Real Estate industry. It brings together a full spectrum of commercial & residential developers, builders & agents on one platform. We help them find the right matches & close deals faster, to serve clients better. All made possible on our intelligent digital platform.
Job Summary Salary Range: 3.6 LPA to 4.8 LPA. Location: C-396, Vyapar Kendra Rd, Block C, Sushant Lok Phase I, Sector 43, Gurugram, Haryana Years of Experience Required: 1-4 years Notice Period: Immediate joiners (Max NP 15 days) Mode of interview: F2F

Responsibilities
  • Create and manage onboarding campaigns and journeys for new users
  • Outbound calling process
  • Act as the main point of contact for clients and handle concerns through calls
  • Deliver training and support to new users
  • Monitor user engagement and satisfaction, making adjustments as needed
  • Collaborate with internal teams to meet user needs
  • Build and maintain relationships with key clients and customers
  • Identify new business opportunities and upsell to existing clients
  • Develop strategies to improve customer satisfaction and retention
  • Analyze market trends to identify growth opportunities

SkillsMust-Have Skills
  • Experience in outbound calling
  • Ability to manage customer relationships
  • Strong communication and interpersonal skills


Good-to-Have Skills
  • B2B Technology ales
  • Preferably in Software Solutions
  • SaaS
  • IT Services

Qualifications Academic Qualifications: Bachelor's or Master's degree in business, marketing, computer science, or a related field Experience: 1-4 years

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Softview Infotech Full time

    Job Role: Customer Support ExecutiveExperience: 5+ YearsLocation: GurgaonShift: Night ShiftKey Skills: Customer Support, API, Travel Industry ExperienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, ensuring customer...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Nu Republic, our mission is to break the monotony of the wear-tech world by transforming it into a bold fusion of fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions—designed to complement both style and lifestyle. Join...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Bhai Fi Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Support Executive Job Title: Customer Support Representative (Only Female Applicant)Location: Gurugram (Work from Office) Department: Customer Support Work Schedule: Monday to Saturday (Saturday – Work From Home)Job Description:  We are looking for dynamic Customer Support Executive to join our team in Gurgaon. This role will focus on...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India ShepHertz Technologies Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Company DescriptionShepHertz provides an Enterprise Platform for Agile & Incremental Digital Transformation, deployed in 9 countries and processing over 110 billion API calls. Trusted by thousands of developers, app studios, and enterprises across more than 150 countries, ShepHertz is a preferred one-stop-shop solution for enterprises. It offers seamless...

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 3,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Industry)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    6 days ago

    Gurgaon, Haryana, India KwikMedi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Customer Support ExecutiveLocation: GurgaonCompany: KwikMediAbout the RoleKwikMedi is looking for a customer-focused and empatheticCustomer Support Executivewho can ensure a seamless experience for users. You will be the first point of contact for customer queries, concerns, and feedback.Key ResponsibilitiesHandle incoming calls, chats, and...

  • Customer Support Executive

    6 days ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Domain with API Experience)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India VisionaryHire Full time ₹ 15,00,000 - ₹ 16,00,000 per year

    French-Speaking Customer Support Executive – International Voice ProcessLocation: DLF Galaxy Tower, Block A, Sector 30, GurugramSalary: ₹15 – ₹16 LPAWork Mode: Work From OfficeExperience: Minimum 1 Year in Voice Process (Customer/Tech Support or International Calling)Job Overview:We are hiring French-speaking Customer Support Executives for an...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India A S R Business Advisors Full time

    We're hiring a Chat & Phone Support Executive (Voice + Non-Voice) to join our customer service team. The role involves handling customer queries via calls and chat, ensuring quick, accurate,Strong communication skills in English & Hindi

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Atrangi Studio Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: Instagram: Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience: Freshers & Experienced - Both can applyEmail: Role...