Customer Support Executive

10 hours ago

Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

At Nu Republic, our mission is to break the monotony of the wear-tech world by transforming it into a bold fusion of fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions—designed to complement both style and lifestyle. Join us in embracing the #NuCodeOfCool alongside trailblazers Farhan Akhtar, Shibani Akhtar, and Abhay Deol, who promote our Triphop Tech Backpacks.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and addressing customer service inquiries. Additionally, the role will involve providing technical support and troubleshooting to resolve any issues effectively.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in providing Online Support
  • Technical Support and troubleshooting skills
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Prior experience in a similar role is preferred
  • Bachelor's degree in any relevant field is beneficial

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