Customer Support Executive
17 hours ago
Company Description
ShepHertz provides an Enterprise Platform for Agile & Incremental Digital Transformation, deployed in 9 countries and processing over 110 billion API calls. Trusted by thousands of developers, app studios, and enterprises across more than 150 countries, ShepHertz is a preferred one-stop-shop solution for enterprises. It offers seamless omni-channel transitions, reduces time and effort in building complex use cases, and provides secure API exposures and actionable big data analytics.
Role Description
This is a full-time, on-site role located in Gurugram for a Customer Support Executive. The Customer Support Executive will be responsible for addressing customer inquiries, providing technical support, troubleshooting issues, and ensuring customer satisfaction. The role involves resolving customer complaints, guiding customers through software navigation, and maintaining comprehensive documentation of all customer interactions. Additionally, it includes collaborating with other departments to enhance the overall customer experience.
Qualifications
- Customer support and technical support skills
- Problem-solving, troubleshooting, and analytical skills
- Good communication and interpersonal skills
- Knowledge of software navigation and ability to guide customers effectively
- Previous experience in customer service or a similar role is beneficial
- Ability to work independently and as part of a team
- Adaptability to work in a dynamic and fast-paced environment
- Bachelor's degree in a relevant field preferred
-
Customer Support Executive
1 week ago
Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Customer Support Executive
1 week ago
Gurgaon, Haryana, India Cyboard School Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing professional and friendly customer support, ensuring customer satisfaction, managing online support channels, offering technical support, and delivering exceptional customer...
-
Customer Support Executive
1 week ago
Gurgaon, Haryana, India ElecTorq Technologies(Baaz Bikes) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing customer support and ensuring customer satisfaction through various channels including online support. Day-to-day tasks include handling customer inquiries, resolving technical issues,...
-
Customer Support Executive
1 week ago
Gurgaon, Haryana, India Google Ads (Google Partner) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Google Ads, located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, resolving customer issues, providing technical support, and ensuring customer satisfaction. Daily tasks...
-
Customer Support Executive
1 week ago
Gurgaon, Haryana, India Transformative Ventures Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...
-
Customer Support Executive
2 weeks ago
Gurgaon, Haryana, India Black Kingdom Full time ₹ 3,00,000 - ₹ 12,00,000 per yearJob Role: Customer Support Executive (Travel Industry)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API
-
Customer Support Executive
3 days ago
Gurgaon, Haryana, India Treis Solutions Llp Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are urgently looking for Customer Support ExecutiveJob SummaryThe Customer Support Executive is responsible for managing and growing relationships with the company's most strategic and high-value clients. The ideal candidate will have a proven track record in sales and relationship management, with a strong ability to understand client needs and deliver...
-
Customer Support Executive
2 weeks ago
Gurgaon, Haryana, India Black Kingdom Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Role: Customer Support Executive (Travel Domain with API Experience)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API
-
Customer Support Executive
4 days ago
Gurgaon, Haryana, India Yindella Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The ideal candidate will be responsible for managing customer queries, resolving concerns, and ensuring a smooth customer experience through both chat and call support.Key Responsibilities:Handle customer queries promptly via phone and chat.Provide accurate...
-
Customer Support Executive
4 days ago
Gurgaon, Haryana, India Transformative Ventures Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob DescriptionWe are seeking a passionate and experienced individual to join our Customer Service team as a Customer Support Executive (English-speaking).In this role, your primary goal will be to ensure exceptional customer satisfaction by providing timely, professional, and effective support across multiple channels, including email, social media, and...
