Customer Support Executive

14 hours ago

Gurgaon, Haryana, India Treis Solutions Llp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are urgently looking for Customer Support Executive

Job Summary

The Customer Support Executive is responsible for managing and growing relationships with the company's most strategic and high-value clients. The ideal candidate will have a proven track record in sales and relationship management, with a strong ability to understand client needs and deliver tailored solutions. This role is a critical link between our clients and internal teams, ensuring mutual success and long-term partnership.

Key Responsibilities

  • Develop and maintain strong, long-lasting relationships with internal departments and with customers.
  • Act as the main point of contact for all client matters, anticipating their needs and ensuring satisfaction.
  • Identify new business opportunities and drive revenue growth through upselling and cross selling.
  • Create and execute strategic account plans to maximize business growth and client value.
  • Negotiate contracts and agreements to achieve favorable terms for both the client and the company.
  • Collaborate with internal teams (operations, supply, marketing, finance and tech) to ensure timely and successful delivery of solutions.
  • Prepare and present regular reports on account progress and performance metrics. Qualifications and Experience.
  • A minimum of 1-3 years of experience in sales, customer support management or a related field.
  • Proven experience in managing and growing a portfolio of clients.
  • Strong customer orientation and negotiation skills.
  • Proficiency with CRM software and a solid understanding of sales processes.
  • Excellent verbal and written communication skills.
  • Graduate.

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Success Manager

    19 hours ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Support Executive

    6 days ago

    Gurgaon, Haryana, India Cyboard School Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing professional and friendly customer support, ensuring customer satisfaction, managing online support channels, offering technical support, and delivering exceptional customer...

  • Customer Support Executive

    6 days ago

    Gurgaon, Haryana, India ElecTorq Technologies(Baaz Bikes) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing customer support and ensuring customer satisfaction through various channels including online support. Day-to-day tasks include handling customer inquiries, resolving technical issues,...

  • Customer Support Executive

    6 days ago

    Gurgaon, Haryana, India Google Ads (Google Partner) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Google Ads, located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, resolving customer issues, providing technical support, and ensuring customer satisfaction. Daily tasks...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Nu Republic, our mission is to break the monotony of the wear-tech world by transforming it into a bold fusion of fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions—designed to complement both style and lifestyle. Join...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Transformative Ventures Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 3,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Industry)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Domain with API Experience)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Career Maker Consultancy Noida Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We are hiring a Customer Support Executive (PPC Calls) to handle inbound & outbound PPC calls, assist customers with travel queries, bookings, modifications & cancellations, and ensure a smooth customer experience.Share CV