Regional Training Manager

6 days ago


Mumbai, Maharashtra, India D.P. Jewellers Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

About the Role

We are looking for an experienced and energetic Training Manager to lead capability-building, sales training, and SOP implementation across our jewellery retail operations.

Responsibilities

  • Conduct training on product knowledge (Gold, Diamond, Gemstones), sales skills & customer service.
  • Drive onboarding programs, grooming standards & operational SOP training.
  • Identify skill gaps through store audits and performance analysis.
  • Strengthen sales performance through coaching, role-plays, and refresher sessions.
  • Ensure 100% compliance in processes, billing, safety & stock handling.
  • Prepare training dashboards, reports & feedback summaries for management.

Qualifications

  • Minimum 4+ years of training experience in the jewellery industry.
  • Strong communication, presentation & people-handling skills.
  • Ability to travel as required within the region.
  • Hands-on knowledge of retail operations and customer experience best practices.


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