
Customer Service Representative
1 day ago
THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENT
Position: Customer Service Representative
Work Type: Remote (Work from Home)
Shift Basis: Morning, Afternoon, or Night (as per roster)
Schedule: 5 days a week
Gender Preference: Female Candidates Only
You will be paid extra commission based on your performance and also 1 paid leave every month.
Note: You need to work 1 day extra per 1 month. which means 5 days a week but for 1 week in a month its 6 days for now.
About the Role:
We are looking for a proactive and detail-oriented Customer Service Representative to join our remote support team. In this role, you will be responsible for managing customer inquiries, ensuring a high level of satisfaction, and providing seamless service for short-term rental guests using platforms like Airbnb and
This is a remote, shift-based role with flexible scheduling determined by a roster.
Key Responsibilities:
- Deliver outstanding customer service via email, chat.
- Assist guests with bookings, inquiries, check-ins, and check-outs remotely.
- Address and resolve customer complaints in a timely and professional manner.
- Coordinate with property hosts and maintenance teams to resolve guest issues.
- Manage and update property listings across platforms like Airbnb and
- Monitor and respond to guest reviews to maintain a high satisfaction rating.
- Maintain accurate documentation of customer interactions and resolutions.
Requirements:
Mandatory Experience:
- Prior experience in customer support or guest relations for Airbnb, , or similar platforms.
- Solid understanding of these platforms' workflows and policies.
Technical Requirements:
- High-performance laptop capable of multitasking across several applications.
- Stable high-speed internet connection.
- Excellent written and spoken English communication skills.
- Strong problem-solving skills with a customer-first attitude.
- Flexibility to work different shifts (morning, afternoon, or night) as per the schedule.
Why Join Us?
- Work remotely from the comfort of your home.
- Fixed 5-day workweek with flexible shift options.
- Friendly, collaborative, and supportive all-female team.
- Gain valuable experience in the short-term rental and hospitality sector.
Job Type: Full-time
Pay: ₹18, ₹20,000.00 per month
Work Location: Remote
Speak with the employer
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