Sales and Customer Service Representative
2 days ago
We are looking for a dynamic and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will manage customer inquiries, convert leads into clients, and ensure a smooth customer experience from first contact to ongoing service.
**Responsibilities**:
- Handle inbound and outbound calls professionally
- Convert inquiries into sales by understanding customer needs and offering suitable solutions
- Schedule appointments and coordinate with personal trainers
- Provide outstanding customer service and support
- Maintain accurate records of customer interactions and sales in our CRM
- Contribute to sales strategies and marketing campaigns
**Qualifications**:
- Previous experience in sales or customer service
- Exceptional verbal communication skills in English, Hindi, and Telugu
- Self-motivated with a results-driven approach
- Strong organizational skills and attention to detail
- Familiarity with CRM software is a plus
- Passion for fitness and wellness is an advantage
**Benefits**:
- Flexible working hours
- Opportunity to grow with a dynamic startup
- Supportive and collaborative work environment
Shift:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- Can you describe your proficiency level in English, Hindi, and Telugu, and provide an example of how you have used these languages in a professional setting?
- Can you provide a brief overview of your experience in sales and customer service? Specifically, how have you managed inbound and outbound calls and converted leads into customers?
Work Location: Remote
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