Sales and Customer Service Representative

2 days ago


Remote, India STRONGREPS Full time

We are looking for a dynamic and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will manage customer inquiries, convert leads into clients, and ensure a smooth customer experience from first contact to ongoing service.

**Responsibilities**:

- Handle inbound and outbound calls professionally
- Convert inquiries into sales by understanding customer needs and offering suitable solutions
- Schedule appointments and coordinate with personal trainers
- Provide outstanding customer service and support
- Maintain accurate records of customer interactions and sales in our CRM
- Contribute to sales strategies and marketing campaigns

**Qualifications**:

- Previous experience in sales or customer service
- Exceptional verbal communication skills in English, Hindi, and Telugu
- Self-motivated with a results-driven approach
- Strong organizational skills and attention to detail
- Familiarity with CRM software is a plus
- Passion for fitness and wellness is an advantage

**Benefits**:

- Flexible working hours
- Opportunity to grow with a dynamic startup
- Supportive and collaborative work environment

Shift:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Application Question(s):

- Can you describe your proficiency level in English, Hindi, and Telugu, and provide an example of how you have used these languages in a professional setting?
- Can you provide a brief overview of your experience in sales and customer service? Specifically, how have you managed inbound and outbound calls and converted leads into customers?

Work Location: Remote


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