
Business Development Manager – BPO Client Acquisition
3 days ago
About MFS Services Pvt Ltd
MFS Services is a lean, high-performance outsourcing partner for startups and enterprises. We provide cost-effective customer support and back-office services tailored to help fast-growing businesses scale efficiently. Our clients trust us for ownership-driven execution, agility, and value.
Role Summary
We're hiring a Business Development Manager to drive client acquisition in the BPO/outsourcing sector. If you have a proven track record of closing BPO deals (customer support, sales, back office), strong outbound sales experience, and an existing network in Indian or global markets, we'd love to connect.
Key Responsibilities
- Identify and close new BPO business opportunities across industries (e.g., startups, ecommerce, fintech, healthtech)
- Drive outbound lead generation through cold emails, LinkedIn outreach, and channel partnerships
- Build compelling pitch decks, proposals, and pricing models tailored to client needs
- Clearly articulate MFS Services' value proposition: lean operations, cost-efficiency, and speed-to-launch
- Own the entire sales funnel—from outreach to negotiation and closure
- Collaborate with delivery teams to ensure client satisfaction and retention
- Represent MFS at industry events and monitor outsourcing trends
Required Skills & Experience
- 3–7 years of experience in BPO/KPO/outsourcing sales or business development
- Strong track record in client acquisition and deal closure (India/international)
- Excellent command of solution selling in customer support or back-office outsourcing
- Hands-on experience with tools like LinkedIn Sales Navigator, , CRM platforms
- Exceptional communication, presentation, and negotiation skills
- Independent, self-driven, and metrics-focused
Preferred:
- Network in e-commerce, fintech, SaaS, healthtech, or startup ecosystems
- Experience in scaling a BD function in an early-stage or growth-stage company
Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months
Pay: ₹50, ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
- Work from home
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Share 1–2 key deals you closed. What was your approach and outcome?
- What was your lead-to-deal conversion rate in your last role?
- Are you comfortable with outbound outreach and individual target ownership?
Language:
- English (Required)
Work Location: Remote
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