Call Center Specialist

3 days ago

Faridabad, Haryana, India Sarvodaya Healthcare Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

Sarvodaya Healthcare is committed to providing comprehensive, compassionate, and cutting-edge healthcare accessible to everyone. As a trusted name for quality care in the community, Sarvodaya Healthcare offers a wide spectrum of medical services under one roof. Our passion-driven commitment to patient well-being drives our journey towards healthcare excellence for all.

Role Description

This is a full-time on-site role for a Call Center Specialist based in Faridabad. The Call Center Specialist will be responsible for handling incoming and outgoing calls, providing excellent customer service, assisting with inquiries, and addressing patient concerns. The role involves maintaining accurate records of interactions, scheduling appointments, and ensuring a high standard of patient care and satisfaction.

Qualifications

  • Customer Support and Customer Service skills
  • Strong Communication skills
  • Experience in Contact Centers
  • Computer Literacy skills
  • Ability to work in a fast-paced environment
  • Problem-solving skills and attention to detail
  • Previous experience in a healthcare setting is a plus
  • High school diploma or equivalent qualification

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