Quality Analyst

Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential patients.The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

About US:-We turn customer challenges into growth opportunities.Material is a global strategy partner to the world's most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.We use deep human insights, design innovation and data to create experiences...

KPI Data AnalystDepartment: Technical Documentation : TSSCLocation: Anangpur, FaridabadBudget: 10 - 12 LPAJob Title: KPI Data AnalystExperience: 3-5 yearsJob Responsibilities:Collect, verify, and report Quality & Cost KPI data.MSTR Reporting and Reports (focus MSTR) are optimized and conform with corporate requirements and BU/BA individual requirements where...

KPI Data AnalystDepartment: Technical Documentation : TSSCLocation: Anangpur, FaridabadBudget: 10 - 12 LPAJob Title: KPI Data AnalystExperience: 3-5 yearsJob Responsibilities:Collect, verify, and report Quality & Cost KPI data.MSTR Reporting and Reports (focus MSTR) are optimized and conform with corporate requirements and BU/BA individual requirements where...

KPI Data AnalystDepartment: Technical Documentation : TSSCLocation: Anangpur, FaridabadBudget: LPAJob Title: KPI Data AnalystExperience: 3-5 yearsJob Responsibilities:Collect, verify, and report Quality & Cost KPI data.MSTR Reporting and Reports (focus MSTR) are optimized and conform with corporate requirements and BU/BA individual requirements where...

Monitor & Evaluate Calls – Listen to inbound/outbound calls and assess them based on quality parameters and business compliance.Prepare Quality Reports – Document findings and create daily/weekly/monthly QA reports.Provide Feedback – Conduct feedback sessions and coaching for agents to improve performance.Identify Gaps – Highlight process gaps and...

Data Analysis: Analyze large datasets to extract meaningful insights and trends. Develop and implement statistical models and algorithms for data analysis.Dashboard Development: Design and create interactive dashboards and reports using visualization tools (e.g., QlikSense Tableau, Power BI) to present data-driven insights. Collaborate with stakeholders to...

Sourcing & Costing AnalystDepartment: PurchaseReporting To: Purchase ManagerRole Overview:The Purchase Executive will be responsible for sourcing, negotiating, and procuring rawmaterials, machinery, and services required for sheet metal/automotive manufacturing operations.The role requires strong analytical and cost estimation skills to support procurement...

Role & responsibilitiesCollect, verify, and report Quality & Cost KPI data.MSTR Reporting and Reports (focus MSTR) are optimized and confirm with corporate requirements and BU/BA individual requirements where possible.Quality KPIs and cost data is aquired, verified (format, plausibility, units, etc), transformed into target formats and uploaded to the...

Requisition ID: 68859ABOUT WHIRLPOOL CORPORATIONWhirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including...