Call Quality Analyst

Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential patients.The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

About US:-We turn customer challenges into growth opportunities.Material is a global strategy partner to the world's most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.We use deep human insights, design innovation and data to create experiences...

JOB DESCRIPTION:Roles & Responsibility:Audit the calls of Patient Care Executives.Provide feedbacks to Patient Care Executives after audit their work.Guide and coach in areas they are lacking on.MINIMUM ELIGIBILITY PARAMETERS:Good communication skillCandidates with experience in same profile will be considered.Interested candidates can share their resumes

**Job Title: Senior Data Analyst & Data Analytics TrainerLocation: Faridabad (On-site)Employment Type: Full-timeCompany DescriptionDreamer Infotech is committed to providing high-quality education and training in technology. With a team of experienced instructors, we offer a wide range of courses—from beginner levels to advanced certifications. Our mission...

Key Responsibilities:Take full ownership of qualified leads shared by the Inside Sales/Lead Generation team.Conduct discovery calls with prospects to understand their requirements in detail.Prepare customized proposals, presentations, and pricing documents tailored to client needs.Lead negotiations and manage the contracting process to ensure successful deal...

Key Responsibilities:Take full ownership of qualified leads shared by the Inside Sales/Lead Generation team.Conduct discovery calls with prospects to understand their requirements in detail.Prepare customized proposals, presentations, and pricing documents tailored to client needs.Lead negotiations and manage the contracting process to ensure successful deal...

Key Responsibilities:Take full ownership of qualified leads shared by the Inside Sales/Lead Generation team.Conduct discovery calls with prospects to understand their requirements in detail.Prepare customized proposals, presentations, and pricing documents tailored to client needs.Lead negotiations and manage the contracting process to ensure successful deal...

Install, configure, and manage IP PBX systems (Cisco, Avaya, Asterisk, 3CX). (Avaya)Troubleshoot SIP, RTP, and VoIP call quality issues.Configure VoIP gateways, SBCs, and IP phones.Monitor call quality, latency, and bandwidth usage.Manage VoIP integrations with CRM, call centers, and UC platforms.Ensure VoIP security (encryption, fraud prevention).Work with...

We are seeking an experienced SAP Manufacturing Analyst to support and enhance our SAP manufacturing footprint, particularly in SAP PP (Production Planning), SAP PM (Plant Maintenance), and SAP QM (Quality Management) modules. The ideal candidate will have a strong background in manufacturing processes within an SAP environment, with hands-on experience in...

Date: Oct 19, 2025Location: Faridabad, HR, IN, 121004Company: Gates CorporationEssential Duties and ResponsibilitiesTHE ROLEThis role is responsible for close tracking and ensuring timely development of new components, processes at suppliers and coordinating with a cross-functional team to fulfil all support activities & make sure flawless launches with...