VOIP Engineer
7 days ago
- Install, configure, and manage IP PBX systems (Cisco, Avaya, Asterisk, 3CX). (Avaya)
- Troubleshoot SIP, RTP, and VoIP call quality issues.
- Configure VoIP gateways, SBCs, and IP phones.
- Monitor call quality, latency, and bandwidth usage.
- Manage VoIP integrations with CRM, call centers, and UC platforms.
- Ensure VoIP security (encryption, fraud prevention).
- Work with vendors for upgrades and escalations.
Education Qualifications Required:
- Bachelors Degree in Computer Science / IT / Electronics / Telecommunications.
- Certifications (CCNP Collaboration, Avaya, Asterisk Certified, SIP certifications) highly desirable.
Skills Required:
1. Essential
- VoIP protocols (SIP, RTP, H.323).
- Cisco/Avaya/Asterisk/3CX experience.( Avaya)
- Network troubleshooting (QoS, VLANs, Firewalls, NAT).
- Session Border Controllers & Gateways.
2. Desired:
- Cloud telephony (MS Teams Voice, Zoom, RingCentral).
- Scripting for automation.
- Advanced VoIP certifications.
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