Executive Director

Job ID: 40132

Location: Mumbai, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 15 Sept 2025

Job Summary

Strategy

• The Head of Liability Products is responsible for driving the strategy, development, and management of the bank's liability product suite (CASA, Term Deposits, NRI deposits, Current Accounts, Savings Accounts, and related offerings). The role ensures product innovation, regulatory compliance, and profitability while maintaining a strong client value proposition.

Strategy & Planning

• Define and execute the liability product strategy in alignment with the bank's retail banking objectives.
• Drive portfolio growth, balance sheet optimization, and CASA/FD mobilization.

Business

• Product Management & Innovation

Design, launch, and enhance liability products tailored to client needs across segments (Mass, Affluent, NRI, Corporate).

• Ensure digital integration, customer convenience, and competitiveness in pricing/features.
• Financial Performance
• Achieve liability product targets across balances, acquisition, activation, and profitability.
• Monitor key performance indicators (KPIs) and drive initiatives for revenue growth.

Processes

• Client Experience
• Embed client-centric design and delivery in all liability products.
• Collaborate with service and operations teams to ensure seamless onboarding and servicing.

People & Talent

• Stakeholder Management
• Work closely with distribution, digital, operations, risk, and marketing teams.
• Manage relationships with regulators, vendors, and partners where relevant.
• People Leadership
• Lead and develop a high-performing product team.
• Drive a culture of innovation, agility, and client focus.

Key Responsibilities

Risk Management

• Risk & Compliance
• Ensure all products and processes are compliant with RBI/Regulatory guidelines.
• Mitigate risks through proper governance, control frameworks, and monitoring.

Governance

• Risk & Compliance
• Ensure all products and processes are compliant with RBI/Regulatory guidelines.
• Mitigate risks through proper governance, control frameworks, and monitoring.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Stakeholder Management
• Work closely with distribution, digital, operations, risk, and marketing teams.
• Manage relationships with regulators, vendors, and partners where relevant.

Other Responsibilities

• Embed Here for good and Group's brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Skills and Experience

• Strategic thinking and execution excellence.
• Strong analytical, financial, and commercial acumen.
• Client-first mindset with focus on enhancing experience.
• Excellent stakeholder management and influencing skills.
• Team leadership and talent development.
• Adaptability to regulatory, technological, and market changes.

Qualifications

• Postgraduate in Business/Finance/Management; CA/MBA preferred.
• 12–18 years of banking experience, with at least 6–8 years in product management or retail liabilities.
• Strong understanding of liability products, customer segments, regulatory framework, and digital banking trends.
• Proven track record in delivering business growth and managing P&L.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.