Business Development/Operations Manager

20 hours ago

Navrangpura Ahmedabad Gujarat, India getoncrm Full time ₹ 6,00,000 per year

We are seeking a Business Development & Operations Manager to join our team at GetOnCRM Solutions Pvt Ltd. This role is a dynamic mix of business development, presales support, client engagement, vendor partnerships, and operations management. You'll play a critical role in driving growth, ensuring smooth presales execution, and supporting day-to-day operational excellence. The ideal candidate is proactive, detail-oriented, comfortable working with clients, and has a strong understanding of both sales processes and business operations.

Key Responsibilities:

Business Development & Client Engagement

  • Respond to and manage inbound inquiries from potential clients.
  • Proactively communicate with customers to understand needs, provide updates, and build trust.
  • Support in identifying new business opportunities and nurturing leads through the pipeline.

Presales & Proposals:

  • Collaborate with the technical team to prepare proposals, RFP responses, and pitch decks.
  • Ensure proposals are client-focused, value-driven, and aligned with requirements.
  • Assist sales leadership in conducting presales discussions and clarifications with clients.

Vendor & Staffing Coordination:

  • Build and maintain partnerships with vendors and partners to support project delivery.
  • Work closely with internal stakeholders to identify and fulfill staffing requirements.
  • Maintain updated records of vendor agreements and resource allocations.

Operations & Administration:

  • Create and manage invoices, ensuring timely submission and follow-ups.
  • Update and maintain CRM records daily (leads, opportunities, proposals, interactions).
  • Generate weekly/monthly reports on business pipeline, proposals, revenue forecasts, and staffing.
  • Streamline internal processes for better efficiency in sales and delivery handoffs

Desired Skills & Qualifications:

  • 3–6 years of experience in business development, presales, or business operations (preferably in IT services, consulting, or Salesforce ecosystem).
  • Strong communication skills (verbal & written) with client-facing experience.
  • Proficiency in CRM tools (Salesforce preferred), MS Office/Google Workspace, and reporting dashboards.
  • Ability to multitask and manage multiple stakeholders.
  • Familiarity with invoicing, vendor management, and staffing operations is a plus.
  • Self-driven, proactive, and comfortable working in a fast-paced growth environment.

Job Type: Full-time

Pay: Up to ₹600,000.00 per year

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid time off
  • Provident Fund

Work Location: In person

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