Sr Regional Collection Manager

11 hours ago


Indore, Madhya Pradesh, India Skillventory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Oversee and manage collections for microfinance products in the region, with a focus on overdue accounts in NPA buckets (30+, 60+, 90+ DPD).

  • Supervise and support Area/Branch Collection Managers and Field Recovery Officers.
  • Ensure robust field collection processes and effective door-to-door recovery models are in place.
  • Lead, mentor, and build a high-performing regional collections team.
  • Conduct regular performance reviews, training, and capacity-building initiatives for collection staff.
  • Coordinate with regional business heads, credit and risk teams for account resolution planning.
  • Provide MIS/reports to senior management on NPA trends, recovery performance, and action plans
  • . Ensure all recovery practices adhere to internal policies, regulatory norms, and ethical standards.
  • Identify risk hotspots in the portfolio and escalate timely for preventive actions.

Preferred candidate profile

  • Minimum 8-10 years in microfinance or NBFC collections, with at least 3-4 years in a regional managerial role.
  • Strong understanding of MFI lending models (JLG/SHG), rural customer behavior, and legal recovery mechanisms.


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