
Regional Collections Director
2 days ago
We seek a seasoned professional to lead our regional collections team, ensuring the implementation of effective field collection processes and door-to-door recovery models.
- This role involves leading, mentoring, and building a high-performing regional collections team.
- Regular performance reviews, training, and capacity-building initiatives will be conducted for collection staff.
- The incumbent will coordinate with regional business heads, credit, and risk teams for account resolution planning.
- Providing MIS/reports to senior management on NPA trends, recovery performance, and action plans is a key responsibility.
- All recovery practices must adhere to internal policies, regulatory norms, and ethical standards.
- Risk hotspots in the portfolio should be identified and escalated timely for preventive actions.
Requirements
- A minimum of 8-10 years of experience in microfinance or NBFC collections, with at least 3-4 years in a regional managerial role.
- A strong understanding of MFI lending models (JLG/SHG), rural customer behavior, and legal recovery mechanisms is required.
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