Customer Experience Support

Location : BhubaneswarWork Mode : Work from OfficeExperience : 15+ yearsWork Type : Full-timeAbout the companyA global technology organization providing advanced solutions in workforce management, retail planning, and operational excellence. It has offices across North America, Europe, and Asia-Pacific, the company focuses on innovation, AI-driven products,...

Roles and ResponsibilitiesDesign and deliver training programs for process improvement initiatives, focusing on OJT (On-the-Job Training) and CRT (Classroom Training).Collaborate with stakeholders to identify learning needs and develop targeted training solutions.Develop and maintain a comprehensive understanding of the organization's products/services,...

Company DescriptionCroma, a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, is a leading consumer durables and electronics retailer in India. With over 540 stores across more than 200 cities, Croma continues to expand its presence, especially in suburban areas and tier-2 and tier-3 cities. Croma offers a world-class shopping experience...

Job Title:Customer Sales & Support Executive / Manager – Customer Sales & SupportCompany:Location:On site (Bhubaneswar)Employment Type:Full-timeAbout Us: is India's trusted online platform for quick, genuine, and hassle-free medical certificates. We're expanding our team and looking for motivated individuals who can handle customer interactions and sales...

Roles and ResponsibilitiesConduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge.Design, develop, deliver, and evaluate training programs using various methods such as Instructor-Led Training (ILT), Online Training (OLT), On-the-Job Training (OJT), and Throughput.Provide coaching and mentoring support...

Job Title: Customer Support Executive (Night Shift)Location: Bhubaneswar, OdishaCompany: Huts4uWork Mode: Work From HomeAbout the RoleWe are hiring a focused and responsible Customer Support Executive for our night shift operations. You will support guests and hotel partners, manage bookings, and handle concerns effectively throughout the night.Key...

Responsibilities:Handle real-time customer queries via chat and email with professionalism.Respond to inquiries on medical certificates and consultations,ensure quick resolution, maintain confidentiality, and enhance customer satisfaction.

Responsibilities:Manage to call new clients , make sure to follow up properly and politely from the given data provided by company and insist them for project visit and convince them to buy our new construction units (i.e-Flats & Duplex in various locations of Bhubaneswar now). If required they will have to visit the project site with the client.Desired...

About RADIUSRADIUS is an AI-powered Omnichannel Interaction System (OIS) that unifies every customer touchpoint—voice, chat, email, social, video, and more—into a single intelligent platform. It empowers enterprises to manage customer interactions seamlessly, ensuring context continuity, faster resolutions, and superior customer experiences.  Developed...

Roles and Responsibility Respond to customer inquiries via chat in a timely and professional manner.Provide accurate and helpful information to customers through various channels.Resolve customer complaints and issues efficiently.Collaborate with internal teams to improve overall customer experience.Maintain high levels of product knowledge and stay updated...