Customer Experience Support

1 day ago

Bhubaneshwar, Odisha, India Kottakota Business Development Full time ₹ 84,000 - ₹ 1,44,000 per year

Customer Engagement Support

Location: Bhubaneswar | Work from Office

Experience: 0 1 year

Salary: Up to 1.60 LPA

Note- Own laptop mandatory.

Role & responsibilities

  • Handle a minimum of 200 calls per day to communicate with customers in English and Hindi.
  • Collect ratings, reviews, and feedback from customers.
  • Maintain accurate and up-to-date daily reports of calls and feedback.
  • Ensure clear, polite, and professional communication at all times.
  • Collaborate with the internal team to improve service quality and customer experience.

Candidate Requirements :

1.Own laptop mandatory.

2.Basic computer knowledge (MS Excel, Google Sheets, email handling, etc.).

3.Excellent verbal communication skills in English and Hindi.

4.Ability to handle a high volume of calls efficiently.

5.Positive attitude, discipline, and willingness to learn.

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