Customer Success Executive

2 days ago


Remote, India Good Pick Technologies pvt ltd Full time ₹ 1,68,000 - ₹ 2,64,000 per year
  • Customer Engagement – Proactively connect with existing customers via calls, WhatsApp, emails, and virtual meetings.

  • Inside Sales & Upselling – Identify cross-selling and upselling opportunities within current accounts.

  • Onboarding & Training Support – Assist new clients in smooth onboarding, training, and adoption of ERP modules.

  • Customer Retention – Build strong relationships, resolve issues promptly, and minimize churn.

  • Feedback & Insights – Collect customer feedback and share insights with product and support teams for continuous improvement.

  • Sales Pipeline Management – Maintain CRM records, track opportunities, and ensure timely follow-ups.

  • Target Achievement – Contribute to monthly and quarterly inside sales targets.

Collaboration – Work closely with Sales, Marketing, and Implementation teams to deliver customer success.

Job Type: Full-time

Pay: ₹14, ₹22,000.00 per month

Work Location: Remote



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