Customer Relationship Manager

4 days ago

Haldwani, Uttarakhand, India FARGATE SOLUTIONS PVT LTD Full time ₹ 2,40,000 per year

Job Title: Customer Relationship Manager (CRM)

Location: Haldwani, Uttarakhand

Employment Type: Full-time

Gender Preference: Female Candidates Only

Joining Requirement: Immediate Joiner

Experience: 1 to 2 Year in Client handling or CRM

Job Responsibilities:

  • Build and maintain strong relationships with existing and potential clients.
  • Handle customer enquiries, resolve issues promptly, and ensure customer satisfaction.
  • Coordinate with internal departments to deliver client requirements efficiently.
  • Maintain accurate customer records in the CRM system and update data regularly.
  • Follow up with clients for feedback, renewals, and service improvement.
  • Support sales and marketing teams in client communication and engagement activities.
  • Prepare reports on customer interactions, satisfaction levels, and feedback trends.
  • Ensure timely communication and professional representation of the company.

Required Skills & Qualifications:

  • Graduate in any discipline (preferably in business, marketing, or communication).
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Proficiency in MS Office and CRM tools.
  • Positive attitude, good time management, and ability to multitask.

Job Types: Full-time, Permanent

Pay: ₹10, ₹20,000.00 per month

Work Location: In person

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