Customer Support Executive

3 days ago


Mumbai, Maharashtra, India TT Group Full time

TT Group of Companies Careers Join Team of Professionals - Become a Part of TTGroup

It would be an understatement to say that people are the most valuable drivers of our business. Which is why we put in most of our energies in curating powerful teams. Why people love working with us most is because we know that their growth is crucial to ours.

Customer Support Executive Number of Vacancies : 20

Do you excel in a fast-paced environment and love providing exceptional customer serviceThen join our growing Customer Support team in Mumbai.

RESPONSIBILITIES:

  • Respond to customer inquiries via phone, email, and chat

  • Proactively address and resolve customer concerns

  • Identify upsell and cross-sell opportunities

  • Maintain accurate customer records

REQUIREMENTS:

  • 1-2 years of experience (cargo aviation industry preferred)

  • Excellent communication and interpersonal skills

  • Willingness to work nights and rotational shifts



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