IT Call Center Executive

Role & responsibilitiesThis role is responsible for supporting credit operations by handling outbound and inbound calls related to collections, repayment reminders, and customer account follow-ups. The role ensures timely customer engagement to achieve collection targets and maintain healthy portfolio performance.Make outbound calls to customers for EMI...

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.ResponsibilitiesDevelop objectives for the call center's day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyze call-center...

Job Summary:We are seeking a Call Center Representative who will serve as a liaison between our company and its current and potential customers. The ideal candidate will take full ownership of resolving customer issues and inquiries efficiently, with customer satisfaction at the heart of every interaction and decision.Roles & Responsibilities:Manage a high...

Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

Role & responsibilities• Make outbound calls to potential customers and pitch our products/services• Identify and generate new sales leads through research and cold calling• Maintain deep product knowledge to effectively communicate benefits• Build and maintain strong customer relationships by addressing queries professionally• Achieve and exceed...

Kindly find the below mentioned JD for your referenceJob DescriptionPosition : Call centrerLanguage : English with any regional languageObtains customer information by answering telephone calls; interviewing customers;verifying information.Ability to determine eligibility by comparing customer information to requirements;Informs customers by explaining...

Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

Job Purpose:The Call Coordinator will be responsible for handling incoming and outgoing calls, coordinating between clients, customers, and internal teams, and ensuring smooth communication flow. This role requires excellent communication skills, organizational ability, and attention to detail to maintain customer satisfaction and operational efficiency.Key...

Position : Team Leader/ManagerKey Performance Indicators (KPIs):Supervise daily activities of the sales team (inbound/outbound) ensuring productivity and high-quality interactions.Leads to Footfall conversion rateCall quality scoresTeam adherence and attendanceCustomer satisfaction (CSAT/NPS)Lead TAT and pipeline managementProficiency with CRM software,...

Job Summary:We are seeking a proactive and enthusiasticBusiness Development Executive – Voice Processto join our sales team. The role requires handling outbound and inbound client calls to generate leads, pitch event services, and schedule meetings for the Business Development or Client Servicing team. Ideal for candidates with experience...