Call Center-Manager
3 days ago
Position : Team Leader/Manager
Key Performance Indicators (KPIs):
Supervise daily activities of the sales team (inbound/outbound) ensuring productivity and high-quality interactions.
Leads to Footfall conversion rate
Call quality scores
Team adherence and attendance
Customer satisfaction (CSAT/NPS)
Lead TAT and pipeline management
Proficiency with CRM software, Dialler, and MS Office (Excel, Macros, Pivots, Charts)
Maintain strong knowledge of Telesales related associated services to respond to complex customer queries.
Interested Candidates, please share your updated resume to
Languages Known : Tamil/English/Telugu
Experience : 5+ years
Job Type: Full-time
Pay: ₹30, ₹60,000.00 per month
Work Location: In person
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