Call Center-Manager

3 days ago


Chennai, Tamil Nadu, India Praba's VCARE health clinic Pvt ltd Full time ₹ 14,40,000 - ₹ 72,00,000 per year

Position : Team Leader/Manager

Key Performance Indicators (KPIs):

Supervise daily activities of the sales team (inbound/outbound) ensuring productivity and high-quality interactions.

Leads to Footfall conversion rate

Call quality scores

Team adherence and attendance

Customer satisfaction (CSAT/NPS)

Lead TAT and pipeline management

Proficiency with CRM software, Dialler, and MS Office (Excel, Macros, Pivots, Charts)

Maintain strong knowledge of Telesales related associated services to respond to complex customer queries.

Interested Candidates, please share your updated resume to

Languages Known : Tamil/English/Telugu

Experience : 5+ years

Job Type: Full-time

Pay: ₹30, ₹60,000.00 per month

Work Location: In person


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