Customer Support chat Process

21 hours ago

Delhi, Delhi, India IENERGIZER, NOIDA (UP) Full time
Job Description

ienergizer noida is hiring for Go magenta

US Telecom Blended Process (70% chat & 30% voice),

 any graduate or undergrad. with minimum 06 months of international chat/email or

blended process and with good communication and written skills can apply,

 5 days a week working with rotational shifts and rotational offs., no cab,

 salary - Rs.45000 ctc and Rs.38400 inhand (for more than 1 year of exp.) and

Rs.40000 ctc and Rs.33400 inhand (for 06 months to 01 year of exp.), work from

office profile

Job Description:

As a Customer Service Executive for the Go Magenta process, you will be responsible for managing

both chat and voice interactions, ensuring customer queries are handled efficiently and effectively.

Key Responsibilities:

- Handle customer inquiries and issues through chat (70%) and voice (30%).

- Proactively manage chat flows to resolve customer concerns.

- Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.

- Manage customer interactions under pressure with professionalism and composure.

- Collaborate with team members to enhance the overall customer experience.

Requirements:

~Education: Graduates preferred.

Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience.

~Excellent written and verbal communication skills.

~Ability to work graveyard shifts.

~Immediate joiners preferred.

~Working Conditions:

~Schedule: 5 days working with 2 rotational days off each week.

Join us/View other similar jobs with us:-

  • Customer Support chat Process

    3 days ago

    Delhi, Delhi, India iEnergizer Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    ienergizer noida is hiring for Go magentaUS Telecom Blended Process (70% chat & 30% voice), any graduate or undergrad. with minimum 06 months of international chat/email orblended process and with good communication and written skills can apply, 5 days a week working with rotational shifts and rotational offs., no cab, salary - Rs.45000 ctc and...

  • CSA-(Chat Process)

    1 week ago

    Delhi, Delhi, India VisionaryHire Full time ₹ 3,00,000 - ₹ 3,72,000 per year

    Chat Support Associate – Chat ProcessLocation: GurugramSalary: ₹25,000 – ₹31,000 CTC/monthOpenings: 25 | Shift: Rotational | Both-side Cab FacilityQualification: Graduate/Undergraduate | Joining: ImmediateJob Description:We are hiring experienced professionals for the Vivint Chat Process. The role involves handling international customer chats,...

  • Chat process

    1 day ago

    Delhi, Delhi, India Adroit Synergies Pvt. Ltd. Full time ₹ 96,000 - ₹ 1,80,000 per year

    *Kickstart Your Career in Chat Process* Adroit Synergies Pvt. Ltd. is expanding its team and we are looking for dynamic and passionate individuals to join us. Location: Noida, Sector 63 Salary: ₹ travel allowance Qualification: Graduate (any stream) Shift: Rotational Open to: Freshers & Experienced professionals If you have strong communication skills...

  • Chat Support Executive

    5 days ago

    Delhi, Delhi, India GURUSOUL REALTY PRIVATE LIMITED Full time ₹ 11,000 - ₹ 1,79,760 per year

    We are looking for a Chat Support Executive to manage online customer interactions through live chat and messaging platforms. The role involves assisting customers with inquiries, resolving issues, and providing information about products and services, while ensuring a smooth and positive customer experience.Job Types: Full-time, FresherPay: ₹11,...

  • Customer Support Representative

    2 weeks ago

    Delhi, Delhi, India Lenskart Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Chat Support Job DescriptionChat support jobs involve helping customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, call and chat support agents must have the skills to answer them promptly and accurately. A chat support job requires specialized customer service and...

  • Customer Support Executive

    1 day ago

    Delhi, Delhi, India Nethues Technologies Private Limited Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    Job Title: Chat Support ExecutiveLocation: Rohini, Delhi6 Days WorkingRotational shiftJob Summary:As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer...

  • Customer Support Executive

    2 weeks ago

    Delhi, Delhi, India Luxury Personified Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About Luxury Personified LLPLuxury Personified LLP is India's premier distributor and partner for globally renowned luxury premium brands such asBang & Olufsen, Marshall, Devialet, Sonos, Dyson, and GoPro. With a strong presence in the consumer electronics and lifestyle domain, we pride ourselves on offering cutting-edge products backed by world-class...

  • Customer Technical Support

    6 days ago

    Delhi, Delhi, India RMV Workforce Corporation Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role- Customer Success AssociateExp- 6 monthsLocation: Gurugram (Onsite)Working Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availableRequirements:Process- Chat/Voice processSkillsetGood communication in English language and Troubleshooting exp. , Tech exp.At least 6 months ofInternational Process Exp + Tech...

  • Customer Support

    1 day ago

    Delhi, Delhi, India Orbis Hospitality Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ROLE: Handling Customer Queries over call, Email & chat Handle International sales and generate revenue Promote Sales by calling & Emailing existing customers to enhance sales Manage escalations Interested? send cv on Required Candidate profile3+ yrs. of experience In International Voice Process. Graduated from full-time college ONLY LOOKING FOR...

  • Customer Support Executive

    1 week ago

    Delhi, Delhi, India Alankit Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We have Urgent Openings in Jhandewalan, Central Delhi for Customer Support Voice (Tamil and / or Malay )Company - Alankit Limited Profile- Customer Support Executive ( CPV Process-consular, passport and visa services )Shift timings - 06:30 AM-4:00 PMPreference will be given to those Candidates who have worked in early morning shifts in Delhi...