CSA-(Chat Process)

Roles and ResponsibilityHandle customer inquiries and resolve issues through chat support.Provide timely and professional responses to customer queries and concerns.Utilize problem-solving skills to address complex customer issues.Collaborate with internal teams to enhance customer experience.Maintain accurate records of customer interactions and...

Chat Team - 10 Openings Experienced - min 6 months in chat process 80% chat 20% outbound calling Shift timings - 9am to 10pm - any 9 hours Salary bracket - around 25k - 30k in hand Incentives - 15k Typing test in final round - 25 to 30 WPM Good communication skills Good knowledge of customer support business Confident in speaking No cab facility

Job Description: Chat Process Intern (Female Only)Location: Shalimar baghEmployment Type: InternshipExperience Required: 0-6 monthsEducation: Bachelor's degree in any discipline (preferred: Commerce, Management, or related fields)About the RoleWe are looking for a proactive and detail-oriented fresher with excellent communication skills and strong...

The Role: Company: Total ShapeLocation: Remote (Work from Home)Salary: $500 - $1,000 monthly (based on experience)We are looking for a proactive and results-driven Sales Chat Representative to join our remote team. This role involves assisting potential customers through live chat, answering inquiries, and guiding them toward making informed purchase...

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally and courteously.Provide exceptional customer service through chat and non-voice processes.Work effectively in a team environment to achieve common goals.Utilize problem-solving skills to address complex customer complaints.Maintain accurate records of customer interactions...

Roles and ResponsibilityManage and coordinate with various teams to ensure smooth operations.Develop and implement process improvements to increase efficiency and productivity.Analyze data and metrics to identify trends and areas for improvement.Collaborate with stakeholders to resolve issues and improve customer satisfaction.Provide excellent customer...

Roles and Responsibility Manage and respond to customer inquiries via chat and voice.Provide exceptional customer service and resolve issues efficiently.Collaborate with team members to achieve common goals.Develop and maintain knowledge of products and services.Identify and escalate complex issues to senior team members.Maintain accurate records of...

Role- Customer Success AssociateExp- 6 monthsLocation: Gurugram (Onsite)Working Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availableRequirements:Process- Chat/Voice processSkillsetGood communication in English language and Troublshooting exp. , Tech exp.At least 6 months of INTL Process Exp + Tech...

Role- Customer Success AssociateExp- 6 monthsLocation: Gurugram (Onsite)Working Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availableRequirements:Process- Chat/Voice processSkillsetGood communication in English language and Troublshooting exp. , Tech exp.At least 6 months of INTL Process Exp + Tech...

Good communication in English language and excellent verbal fluency requiredChat and VoiceAt least 6 months of INTL Process Exp + Tech support(Troubleshooting)Perks and benefitscab facilityWhatsapp cv Job Types: Full-time, FresherPay: ₹240, ₹300,000.00 per yearBenefits:Health insuranceProvident FundWork Location: In person