Chat & Voice Backend Process - Professional

5 days ago


Delhi, Delhi, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Manage and respond to customer inquiries via chat and voice.
  • Provide exceptional customer service and resolve issues efficiently.
  • Collaborate with team members to achieve common goals.
  • Develop and maintain knowledge of products and services.
  • Identify and escalate complex issues to senior team members.
  • Maintain accurate records of customer interactions.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and organizational skills.


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