Chat Process

6 days ago


Delhi, Delhi, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues through chat support.
  • Provide timely and professional responses to customer queries and concerns.
  • Utilize problem-solving skills to address complex customer issues.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

  • Minimum 1 year of experience in a related field, preferably in a chat or non-voice process.
  • Excellent written and verbal communication skills are required.
  • Ability to work in a team environment and collaborate with colleagues.
  • Strong problem-solving and analytical skills are necessary.
  • Familiarity with CRM software and technology is an asset.
  • Ability to adapt to changing situations and priorities.

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