Customer Support chat Process

6 hours ago


Delhi, Delhi, India iEnergizer Full time ₹ 3,60,000 - ₹ 5,40,000 per year

ienergizer noida is hiring for Go magenta

US Telecom Blended Process (70% chat & 30% voice),

 any graduate or undergrad. with minimum 06 months of international chat/email or

blended process and with good communication and written skills can apply,

 5 days a week working with rotational shifts and rotational offs., no cab,

 salary - Rs.45000 ctc and Rs.38400 inhand (for more than 1 year of exp.) and

Rs.40000 ctc and Rs.33400 inhand (for 06 months to 01 year of exp.), work from

office profile

Job Description
As a Customer Service Executive for the Go Magenta process, you will be responsible for managing

both chat and voice interactions, ensuring customer queries are handled efficiently and effectively.

Key Responsibilities

  • Handle customer inquiries and issues through chat (70%) and voice (30%).
  • Proactively manage chat flows to resolve customer concerns.
  • Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
  • Manage customer interactions under pressure with professionalism and composure.
  • Collaborate with team members to enhance the overall customer experience.

Requirements
~Education: Graduates preferred.

Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience.

~Excellent written and verbal communication skills.

~Ability to work graveyard shifts.

~Immediate joiners preferred.

~Working Conditions:

~Schedule: 5 days working with 2 rotational days off each week.

Join us/View other similar jobs with us:-


  • Chat Process

    2 weeks ago


    Delhi, Delhi, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Roles and ResponsibilityHandle customer inquiries and resolve issues through chat support.Provide timely and professional responses to customer queries and concerns.Utilize problem-solving skills to address complex customer issues.Collaborate with internal teams to enhance customer experience.Maintain accurate records of customer interactions and...

  • CSA-(Chat Process)

    7 days ago


    Delhi, Delhi, India VisionaryHire Full time ₹ 3,00,000 - ₹ 3,72,000 per year

    Chat Support Associate – Chat ProcessLocation: GurugramSalary: ₹25,000 – ₹31,000 CTC/monthOpenings: 25 | Shift: Rotational | Both-side Cab FacilityQualification: Graduate/Undergraduate | Joining: ImmediateJob Description:We are hiring experienced professionals for the Vivint Chat Process. The role involves handling international customer chats,...

  • Chat Support

    2 weeks ago


    Delhi, Delhi, India Total Shape Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.Key Responsibilities:Responding to customer inquiries via live chat in a timely and professional mannerResolving customer...


  • Delhi, Delhi, India RMV Workforce Corporation Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role- Customer Success AssociateExp- 6 monthsLocation: Gurugram (Onsite)Working Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availableRequirements:Process- Chat/Voice processSkillsetGood communication in English language and Troublshooting exp. , Tech exp.At least 6 months of INTL Process Exp + Tech...


  • Delhi, Delhi, India VISAFIR PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    We are hiring Chat Support Executives to assist customers through online chat, resolve queries, provide service information, and ensure excellent customer experience—without calling.Key ResponsibilitiesRespond to customer queries via chatProvide accurate and timely solutionsMaintain chat records and update CRMEscalate unresolved issues to seniorsFollow...

  • Chat Support Advisor

    2 weeks ago


    Delhi, Delhi, India Total Shape Full time US$ 14,400 - US$ 18,000 per year

    The Role: Company: Total ShapeLocation: RemoteMonthly Salary: $1,200 – $1,500 (USD), depending on experienceRole Overview:We're looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.Key...


  • Delhi, Delhi, India Nilo P Consultant Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Email & Chat Process (Fresher)We are looking for enthusiastic and dedicated individuals to join our team as Customer Service Executives for Non-Voice Email Chat Process. As a Customer Care Executive, you will be responsible for providing excellent customer service to both domestic and international clients via email and chat.Responsibilities:Responding to...


  • Delhi, Delhi, India MSN Medishield Private Limited Full time ₹ 21,60,000 - ₹ 24,00,000 per year

    At Denzour Nutrition, we believe great customer support is as important as great products. We're looking for a Digital Sales / Chat Support Executive who can provide timely, empathetic, and accurate assistance to our customers via live chat and other online platforms.Key Responsibilities:Respond promptly to customer queries via chat, email, and social...


  • Delhi, Delhi, India Lenskart Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Chat Support Job DescriptionChat support jobs involve helping customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, call and chat support agents must have the skills to answer them promptly and accurately. A chat support job requires specialized customer service and...


  • Delhi, Delhi, India People Consulting Faridabad Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsible for handling inbound calls, chat, and email support to resolve customer queries efficiently and ensure high customer satisfaction. Required Candidate profileGood communication and typing skills Basic computer proficiency Prior experience in voice/chat/email process preferred