Voice & Chat Support

Our technology services client is seeking multipleInternational Technical Support- Chat+ Voiceto join their team on a Full Time basis. Below are further details about the role:Role: International Technical Support- Chat+ VoiceExperience: 6 MonthsLocation: GurugramNotice Period: Immediate- 15 DaysMandatory Skills: English, Verbal Fluency, Chat & Voice...

Role- Customer Success AssociateExp- 6 monthsLocation: Gurugram (Onsite)Working Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availableRequirements:Process- Chat/Voice processSkillsetGood communication in English language and Troublshooting exp. , Tech exp.At least 6 months of INTL Process Exp + Tech...

Customer Support Associate – Voice & Chat (Vivint Process)Location: GurgaonSalary: ₹31,000 CTC/month + IncentivesJoining: Within 10 DaysJob Overview:We are looking for enthusiastic Customer Support Associates (Voice & Chat) to join our team for the Vivint International Process. The ideal candidate will have prior experience in handling international...

Role DescriptionThis is a full-time, on-site role for a Customer Service professional specializing in Voice, Chat, & Email, located in Gurugram. The selected candidate will be responsible for handling customer inquiries through phone, chat, and email. Day-to-day tasks include providing prompt and effective support, ensuring customer satisfaction, maintaining...

Responsibilities:* Manage international chats via non-voice process* Provide timely solutions within SLA guidelines* Collaborate with cross-functional teams as needed* Maintain high customer satisfaction ratings

Roles and ResponsibilitiesHandle customer queries via chat support, ensuring timely resolution of issues.Provide accurate and effective solutions to customers through email communication.Collaborate with internal teams to resolve complex customer complaints.Maintain a high level of professionalism and empathy when interacting with customers.Meet performance...

Job Title: Chat Support Executive – Night ShiftCompany: Servicensure TechnologiesLocation: Gurugram (On-site)Shift Timing: 9:00 PM – 6:00 AMAbout the Role:We are looking for a proactive and customer-focused Chat Support Executive to join our night shift operations. The candidate will be responsible for handling live chat and email queries from...

Chat Support Executive (Fresher) AEP ProcessLocation: Gurugram (Work from Office only)Company: OptumAbout the Role:Are you a quick thinker with great typing skills and a knack for clear communication? Join Optum's Chat Support Team for the Annual Enrollment Period (AEP) and kickstart your career in a fast-paced, tech-driven environment.Key...

Customer Success Associate – International Chat Support (Tech Process)About the Role:We are looking for a proactive and customer-focused Customer Success Associate to join our Tech Support – International Chat Process team. As part of our customer experience department, you will be responsible for delivering exceptional service and support via chat to a...

Job descriptionRoles and ResponsibilitiesProvide customer support through various channels such as calling, email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions...