Customer Support Executive

2 days ago

Delhi, Delhi, India Nethues Technologies Private Limited Full time ₹ 2,88,000 - ₹ 3,84,000 per year

Job Title: Chat Support Executive

Location: Rohini, Delhi

6 Days Working

Rotational shift

Job Summary:

As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computer proficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts.

Key Responsibilities:

  1. Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns.

  2. Typing Skills: Maintain quick and accurate responses during chat interactions.

  3. Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable.

  4. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage.

Qualifications:

  1. Proven experience in chat-based customer support or a related field is a plus.

  2. Excellent typing skills

  3. Proficiency in computer usage

  4. Strong command of written English

  5. Excellent interpersonal and communication skills.

  6. Flexibility to work in rotational shifts

About Us:

Nethues Technologies Pvt. Ltd. is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields.

What Sets Us Apart

20+ Years old company

ISO 9001:2008 certified

Proper policies in place

Timely increments

Certified in multiple technologies

6 Days Working

Please visit :

Job Type: Full-time

Pay: ₹20, ₹32,000.00 per month

Application Question(s):

  • This is 06days working with rotational shifts, are you comfortable?
  • Do you have experience into customer support?
  • This is an on-site role, Rohini-3 Delhi. Will you be comfortable?
  • What is your Notice Period?
  • What is your current CTC and expected CTC?

Work Location: In person

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