Customer Support Executive
2 days ago
Job Title: Chat Support Executive
Location: Rohini, Delhi
6 Days Working
Rotational shift
Job Summary:
As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computer proficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts.
Key Responsibilities:
Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns.
Typing Skills: Maintain quick and accurate responses during chat interactions.
Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable.
Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage.
Qualifications:
Proven experience in chat-based customer support or a related field is a plus.
Excellent typing skills
Proficiency in computer usage
Strong command of written English
Excellent interpersonal and communication skills.
Flexibility to work in rotational shifts
About Us:
Nethues Technologies Pvt. Ltd. is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields.
What Sets Us Apart
20+ Years old company
ISO 9001:2008 certified
Proper policies in place
Timely increments
Certified in multiple technologies
6 Days Working
Please visit :
Job Type: Full-time
Pay: ₹20, ₹32,000.00 per month
Application Question(s):
- This is 06days working with rotational shifts, are you comfortable?
- Do you have experience into customer support?
- This is an on-site role, Rohini-3 Delhi. Will you be comfortable?
- What is your Notice Period?
- What is your current CTC and expected CTC?
Work Location: In person
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