
Customer Support Executive
3 days ago
We are seeking a Customer Support Executive with a strong understanding of the stock market to join our team.
Job Description
- Provide excellent customer support via phone, email, and chat
- Resolve client queries related to trading, accounts, and market-related issues
- Guide clients through our platform and trading tools
- Collaborate with the sales and technical teams to address complex issues
- Document customer interactions and feedback to improve our services
Required Skills & Qualifications
- Proven experience in customer support or a similar role
- In-depth knowledge of the stock market, trading, and financial instruments
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Prior experience in the financial services industry is a plus
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Customer Support Executive
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