Customer Support Executive

9 hours ago

Delhi, Delhi, India Academic Height Public School Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support Executive

Location: karol bagh

Experience: Fresher/Experienced both can apply

Roles & Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chats in a professional manner.
  • Resolve customer queries, complaints, and issues promptly and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Provide product/service information to customers.
  • Escalate unresolved queries to the appropriate department.
  • Ensure customer satisfaction through timely follow-ups and support.
  • Meet daily/weekly/monthly performance targets (calls, responses, resolutions).

Candidate Profile:

  • Graduate/Undergraduate can apply.
  • Fresher with good communication skills can also apply.
  • Excellent verbal & written communication in English and Hindi.
  • Good problem-solving and interpersonal skills.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in a fast-paced environment.

Job Type: Full-time

Work Location: In person

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