Customer Support Executive

3 hours ago


Delhi, Delhi, India Seven Full time ₹ 30,000 - ₹ 36,000 per year

Location: Nangloi

Salary: 2.5 LPA - 3 LPA

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Share customer feedback to improve products and services
  • Make outbound calls to promote and sell apparel collections
  • Handle inbound leads and close sales effectively
  • Understand customer needs and recommend suitable products
  • Provide post-sales support to ensure customer satisfaction and repeat business
  • Maintain accurate records of all interactions and transactions
  • Manage orders, returns, and customer queries through the
    Shopify platform

Requirements:

  • Prior
    experience as a Customer Support Executive
    (E-commerce)
  • Hands-on experience with Shopify for order management and customer service
  • Excellent
    communication and interpersonal skills
  • Strong problem-solving ability with a customer-first attitude
  • Self-motivated, target-driven, and capable of working independently
  • Ability to persuade and close sales over the phone


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