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Customer Support Executive
2 weeks ago
About RoadCast:
RoadCast is a leading logistics automation platform, providing AI-powered mobility management solutions. We value exceptional customer service and seamless operations.
Job Overview:
We are seeking a Customer Care Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.
Key Responsibilities:
- Handle customer calls, emails, and chats.
- Provide accurate product and service information.
- Resolve complaints efficiently.
- Document interactions and collaborate with teams.
Qualifications and Skills:
- 1-2 years of customer service experience.
- Excellent English communication skills.
- Strong problem-solving and multitasking abilities.
- Basic computer knowledge; CRM experience is a plus.
Benefits:
- Competitive salary and incentives.
- Career growth opportunities.
- Inclusive and supportive work environment.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Customer support: 1 year (Required)
- Problem solving: 1 year (Required)
Work Location: In person
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