Chat process

Responsibilities:* Manage customer queries via phone, email & chat* Meet service level agreements for response times* Maintain accurate records & reports* Collaborate with teams to resolve complex issues

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Job Title: Chat Support ExecutiveLocation: Rohini, Delhi6 Days WorkingRotational shiftJob Summary:As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer...

Job DescriptionAbout the Position: Customer Support plays an indispensable role in our success as a company. You will be the voice of the company, helping our customers have a positive experience. You must be calm, caring, and compassionate, and have a strong sense of empathy in difficult situations.Essential Job Functions- Read, review, respond, and...

Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through timely resolutions* Provide exceptional customer service* Collaborate with teams for process improvements

Role Overview: As a Tourist / Business Visa Specialist, you will be responsible for responding to client queries through calls, chat, and emails. You will coordinate with clients, maintain detailed records, and handle customer queries in a timely manner. Your role will involve providing counseling and advice to clients based on their education and...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly with empathy & accuracy* Maintain high NPS scores through exceptional service* Collaborate with teams on process improvementsAnnual bonusProvident fundHealth insurance

Excellent salary + incentive package starting from Rs40-70,000 per month for well experienced Travel Sales Consultants with a minimum of 2 years experience working with UK based travel agencies for ex UK traffic to India. Experience of at least one GDS (Galileo/Amadeus/Sabre) a must. Openings in New Delhi Office.Dealing with India inbound travel sales calls,...

Respond to customer inquiries via phone, email, chat, and social media.Process returns, exchanges, and refunds Handle complaints with empathy and professionalismMeet KPIs such as customer satisfaction scores, first-response time & resolution rate Required Candidate profileExcellent verbal & written communication skills A warm, engaging personality reflects...

Job Description Handling customer queries over calls , emails , and chat. International process Rotational shift job 5.5 days working /2 rotational offs Work from office . Immediate joiners only Required Candidate profile Excellent communication skills in English (must) UG and Freshers both can apply Comfortable in rotational shift (majorly...