Customer Success Associate

13 hours ago

Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per year
Company Overview: Hunarstreet Technologies is a renowned company operating in the Staffing and Recruiting industry. Our mission is to connect talented professionals with leading organizations, fostering mutual growth and success.
Role and Responsibilities: We are currently seeking a highly motivated and dedicated Customer Success Associate to join our dynamic team. As a Customer Success Associate, you will be responsible for:
  • Running the process for onboarding corporate clients onto our company platform.
  • Assisting Key Account Managers in handling client queries and ensuring a seamless experience.
  • Managing communications to clients for cross-selling and upselling opportunities.
  • Maintaining all databases accurately and updating them regularly.
  • Handling the endorsement process for clients, ensuring their satisfaction and trust in our services.
  • Learning how to scale a start-up from 10 to 100 and actively contributing to our growth and success.
Candidate Qualifications: To be considered for this role, you should possess the following qualifications:
  • 0-2 years of experience in corporate health insurance or a related field.
  • Excellent verbal and written communication skills to effectively interact with clients and internal teams.
  • Adaptability, collaborative spirit, and a goal-oriented approach to thrive in a dynamic and fast-paced environment.
Required Skills: The successful candidate should possess the following skills:
  • Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
  • Attention to detail and accuracy in maintaining databases and client communication.
  • Ability to work collaboratively within a team and support the overall objectives of our company.

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