Customer Support Associate

3 days ago

Jaipur, Rajasthan, India BMT Events and Happening Solutions Full time ₹ 3,78,000 - ₹ 4,20,000 per year

Job Description:

We are hiring Customer Support Associates for our US process. This is a blended role (Voice + Non-Voice) where you will handle customer interactions across multiple channels.

Key Responsibilities:

  • Handle inbound & outbound customer queries via calls, emails, and chat.
  • Resolve customer concerns with accuracy and empathy.
  • Assist customers with product/service information and order-related support.
  • Maintain records of customer interactions and ensure high-quality service delivery.

Eligibility:

  • Education: Graduate/Undergraduate (any stream).
  • Experience: Freshers and experienced candidates can apply.
  • Skills: Fluent communication skills in English (verbal & written) are mandatory.
  • Work Environment: Comfortable with night shifts (US timings).

Salary & Benefits:

  • Salary: ₹27,000 – ₹35,000 per month
  • Additional: ₹5,000 Travel Allowance (TA)
  • Working Days: 5.5 days/week (as per US shift requirements)
  • Growth opportunities in a global work environment

Why Join VGL?

  • Be part of a leading global retail brand
  • Competitive pay package with attractive benefits
  • Great exposure to international processes

Apply Now: Submit your resume on indeed HR will connect with you.

Job Type: Full-time

Pay: ₹27, ₹35,000.00 per month

Benefits:

  • Provident Fund

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

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