Customer Support Associate

Position - Customer Support Associate (Email & Messaging)Skillset - Fluent English (Written & Verbal)- Experience with Zendesk or similar ticketing tools- Strong Customer Service (CS) skills- Problem-solving & multitasking ability- Basic computer proficiencyQualification - Any Graduate/ UndergraduateExperience - Minimum 6 months of Experience/ Non-Voice /...

Key Responsibilities:Handle inbound calls/emails/chats to address customer queries, requests, and complaints in a professional manner.Make outbound follow-up calls for unresolved issues, service confirmation, or customer satisfaction surveys.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update...

Overview: The Virtual Assistant - Process Associate is a crucial role within our organization and is responsible for providing administrative and operational support to our team. This position plays a key role in ensuring smooth and efficient business operations.Key Responsibilities:Manage and coordinate the calendar, appointments, and travel arrangements of...

Job Title: Customer Support Team LeadKey Responsibilities:Supervise and support a team of Customer Support Executives.Monitor daily operations and team performance metrics.Handle escalated customer issues and ensure timely resolution.Conduct regular coaching, training, and performance reviews.Ensure adherence to SOPs and continuous process...

To handle operational tasks and day to day activities for CarDekho.Managing customer and client escalations.Managing backend and interdepartmental relationships.Distinct customer focus and quality mindset.Ability to work under pressure with a solid sense of setting priorities.CRM systems, Ticketing systems, Excel.Should have excellent written and verbal...

Job Title: Customer Service Associate – Voice ProcessWORK FROM OFFICEProcess: – International Voice SupportWork Type: Customer Service (Voice)Eligibility: Minimum 6 months of International BPO Voice ExperienceQualification- GraduationSalary: Up to ₹35,000Interview Rounds: HR, Operations & Client RoundShifts & Week Offs: 5.5 days working, rotational...

Global Customer Support Executive – International Voice & Chat Process (Work from Office | Jaipur)About the Company:Join a leading global outsourcing organization based in Jaipur, known for delivering world-class customer support for international clients across multiple regions (US, UK, Australia).We're expanding our international operations and looking...

International Customer Support Executive – Voice & Chat Process | Work from Office | JaipurAbout the Company:Join a top-performing international BPO that delivers customer experience solutions to leading global brands across US, UK, and Australia.We are expanding our customer support division in Jaipur, Rajasthan, and looking for dynamic individuals from...

International Customer Support Executive – Global Voice & Non-Voice Process (Office-Based, Jaipur)Location: Jaipur, RajasthanHiring From: Across India (PAN India)Work Mode: Work from OfficeSalary Range: ₹27,000 – ₹35,000 per monthBenefits: Relocation Bonus + 14-Day Hotel Stay + Paid TrainingAbout the CompanyJoin a leading multinational BPO with...

International Customer Service Executive – Voice & Chat Process (Jaipur | Work from Office)About the Organization:Join one of India's most trusted global business process outsourcing (BPO) companies headquartered in Jaipur. We partner with international clients across the US, UK, and Australia, delivering high-quality customer experience solutions.If you...