Guest Relation

23 hours ago

Mumbai, Maharashtra, India Narang Realty Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities :

  • Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office.
  • Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form.
  • Assigning a sales manager as approved by the site head.
  • Handling booked clients and concerns in an efficient and timely manner. Ensure clients are attended on time.
  • Assist the sales team with all required documents and providing any support required.
  • Maintain database and MIS.
  • Maintain the marketing collaterals and all support documents at site.
  • Regular after-sales follow-up, and handling customer grievances, complaints and claims.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors.
  • Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order.
  • Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person.
  • Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash.
  • Coordinating and multitasking job duties in a busy environment.

Preferred candidate profile

3 to 6 years of experience

Graduation any stream

SFDC knowledge is must

  • Guest Relations Executive

    2 days ago

    Mumbai, Maharashtra, India Monarchy The Lounge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India 3 Qubes Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter company details here.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Guest Relation Executive. The Guest Relation Executive will be responsible for handling guest relations, managing reception duties, and providing excellent customer service. Daily tasks include greeting and assisting guests,...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Blabber Hospitality Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Job SummaryWe are seeking a friendly and approachable Guest Relation Executive to ensure exceptional guest experiences. The successful candidate will be responsible for handling guest queries, resolving issues, and providing personalized support.Key ResponsibilitiesGuest Interaction:Greet and welcome guestsRespond to guest queries and concernsProvide...

  • Guest Relations Manager

    1 week ago

    Mumbai, Maharashtra, India Parashar Hospitality Solutions Pvt Ltd Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Location: Khar road, MumbaiAbout the Role:We are looking for a warm, proactive, and customer-focused Guest Relation Manager to represent our fine-dine café and restaurant & bar as the face of our establishment. The role requires excellent communication skills, strong hospitality experience, and the ability to create memorable experiences for our guests.Key...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Samta Aum Foundation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGreet and welcome visitors, clients, and vendors in AUM standards warm and professional manner.Manage the front desk, including answering phone calls, responding to emails, and handling inquiries.Maintain a clean, organized, and inviting reception desk, lounge, retail, and lobby areas.Schedule appointments, meetings, and manage visitor...

  • Guest Relations Officer

    2 days ago

    Mumbai, Maharashtra, India Aatish Trading Co Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    A Guest Relations Executive (GRE) is responsible for providing excellent customer service, handling guest inquiries and complaints, and ensuring a positive guest experience. Key duties include welcoming guests during check-in and check-out, managing guest records, and coordinating with various departments to address guest needs and feedback. This role...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Ashwini Kamble Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Biitcode is currently hiring for Guest Relation Executive for our Client which is into Real Estate Industry. Plz find position details below.Contact Person: Poonam: Position: Guest Relation ExecutiveLocation: Matunga, MumbaiRequisites:Graduate in any discipline (preferably in Hospitality, Business Administration, or related fields).Background in real estate,...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Locus Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGuest Relations Executive Food Square (Santacruz, Mumbai)Location: Santacruz, MumbaiCompany: Food SquareExperience: 2+ years in guest-facing.Candidate Profile: impeccably presentable, excellent spoken and written English communicationKey Responsibilities:Warmly welcome guests arriving at Food Square's experiential venues (e.g., caf,...

  • Guest Relation Executive, Guest Relation Officer

    1 week ago

    Mumbai, Maharashtra, India China Gate Restaurants Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Responsibilities:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests...