Service Coordinator
2 days ago
Service Coordinator – Job Description
Position: Service Coordinator
Department: Service & Support
Location: Mudichur, Tambaram.
Reporting To: Service Manager / Operations Head
Job Summary
The Service Coordinator is responsible for organizing, scheduling, and tracking all service activities to ensure smooth operations and excellent customer support. This role acts as the communication link between customers, technicians, and the management team.
Key Responsibilities
- Schedule and assign service engineers/technicians for customer visits.
- Coordinate installation, service, and maintenance activities.
- Handle customer calls, inquiries, complaints, and log service requests.
- Prepare service reports, maintain documentation, and update service records.
- Follow up with customers to ensure issues are resolved on time.
- Track pending service calls, warranty cases, and spare parts requirements.
- Assist in generating service quotations and follow-up for approvals.
- Support the service team in planning visits and managing daily schedules.
- Ensure service standards and customer satisfaction targets are met.
Required Skills
- Strong communication and coordination skills.
- Good customer-handling ability.
- Knowledge of service management or technical operations (preferred).
- Basic computer skills: MS Excel, Email, CRM/ERP tools.
- Ability to multitask and work under pressure.
- Time-management and problem-solving skills.
Qualifications
- Any degree or diploma.
- 1–3 years of experience in service coordination or customer support (preferred).
- Freshers with good communication skills may also apply.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Work Location: In person
-
Email Coordinator
4 days ago
Perungudi, Tamil Nadu, India The Viswa Group Full time ₹ 36,00,000 - ₹ 48,00,000 per yearExperience: Minimum 3 years and above preferably in the Shipping industryPlease inbox your profiles to As an Email Coordinator in the marine industry, your main responsibilities would involve managing the relationships between the company and its customers, ensuring that their needs are being met and their expectations are exceeded.Your daily tasks may...
-
Sales Coordinator
1 week ago
Perungudi, Tamil Nadu, India Lubdub Medical Technologies Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearA sales counselor's primary role is to guide and assist potential customers through the sales process, building relationships and ultimately closing deals. This involves understanding customer needs, presenting relevant products or services, addressing objections, and managing the sales process from start to finish. Essentially, they act as a trusted...
-
Client Co-ordinator
4 days ago
Perungudi, Tamil Nadu, India Inscribe Graphics Full time ₹ 2,04,000 per yearAbout Us:Inscribe Graphics Inc., founded in January 2009, is a trusted specialist in providing camera-ready artwork, embroidery digitizing, namedrop, and print design services to clients across the promotional products, sportswear, photography, and print & publishing industries. With a global client base and a reputation for high-quality, deadline-driven...
-
Retail Store Manager
2 weeks ago
Perungudi, Tamil Nadu, India Mushroom Mama Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Retail Store Manager – QSR Industry Location: Perungudi / Chennai Company: Mushroom Mama Food Works Pvt. Ltd. Key Responsibilities:Oversee day-to-day operations of the QSR outlet. Manage and train store team members. Ensure food quality, hygiene, and safety standards are always maintained. Handle customer feedback and provide...
-
Customer Relationship Officer
1 week ago
Perungudi, Tamil Nadu, India Ticknetwork pvt Ltd Full timeRole: CRM ManagerYear Of Experience: 2-5 YearSalary: Up to 30 CTCGender : Female PreferredImmediate Joining / 10 Days NoticeJob Summary:Responsible for managing customer relationships, maintaining client data, handling inquiries, and ensuring smooth communication between customers and the company to improve satisfaction and retention.Key...
-
Customer Relationship Manager
2 weeks ago
Perungudi, Tamil Nadu, India Ticknetwork pvt Ltd Full time ₹ 24,00,000 - ₹ 48,00,000 per yearJob Title: CRM ExecutiveYear Of Experience: 2-5 YearSalary: 30K CTCGender : MaleIndustry: ManufacturingJob Summary:The CRM Executive will be responsible for managing customer relationships, maintaining the customer database, ensuring timely communication, and supporting the sales team to enhance customer satisfaction and retention.Key...
-
Executive CRM
2 weeks ago
Perungudi, Tamil Nadu, India Ticknetwork pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: CRM ExecutiveExperience: 2-5 YearSalary:20k - 30kIndustry: Manufacturing IndustryGender: FemaleJob Description:Manage and maintain customer databases and records.Handle customer inquiries, complaints, and feedback in a professional manner.Coordinate with the sales and production teams to ensure timely delivery and customer satisfaction.Follow up...
-
Inside Sales Representative
1 week ago
Perungudi, Tamil Nadu, India Leankloud Full time ₹ 4,00,000 - ₹ 7,00,000 per yearJob Type: Full-time (Afternoon Shift Timings)Knowledge Required: Software Sales with US, UK sales ExposureAbout Us:Anantara solutions is a prominent IT organization at the forefront of delivering cutting-edge solutions, specializing in Microsoft ERP. We are seeking a dynamic and motivated Inside Sales Representative to join our team and contribute to our...
-
Design Engineer
2 hours ago
Perungudi, Tamil Nadu, India Balu & Associates Full time ₹ 4,00,000 - ₹ 8,00,000 per yearImmediate Requirement:We are Hiring a design Engineer for firefighting system.Job Location: East Tambaram, ChennaiGender: Male/FemaleEducation: B.E (Mechanical) with 5-10 Yrs exprience or Diploma with 10 Yrs experienceCTC: 50,000/- Per monthSoftware Knowledge: Auto CAD, MS officePlease share your resume to or what'sapp : Preferred Knowledge & Skills:The...
-
Business Development Associate
4 days ago
Perungudi, Tamil Nadu, India Kaspon Techworks Full time ₹ 2,40,000 - ₹ 7,20,000 per yearCreating development plans and forecasting sales targets and growth projectionsIdentifying market opportunities through meetings, networking and other channelsResearch and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing marketsGenerate leads...