Human Resource Executive

Job Title: HR Executive

Location: Biju Patnaik Airport, Bhubaneshwar, Odisha

Company: Bengaluru Airport Services Limited (BASL)

Department: Human Resources

About Bengaluru Airport Services Limited (BASL):

BASL is a wholly owned subsidiary of Bangalore International Airport Limited (BIAL), operating premium airport hospitality services, including lounges and other passenger services at Bangalore and other airports in India. At BASL, we strive to provide exceptional guest experiences through a committed team, innovative service delivery, and operational excellence.

Job Summary:

The HR Executive will be responsible for managing end-to-end HR and administrative functions at BASL's Trichy branch located at Trichy International Airport. This role will play a key part in ensuring effective implementation of HR processes, including recruitment, onboarding, attendance & payroll coordination, employee engagement, grievance handling, learning and development coordination, and administrative activities. The incumbent will work closely with the corporate HR team and local leadership to support business objectives and maintain a positive and productive workplace culture.

Key Responsibilities:

1. Recruitment & Staffing:

• Handle end-to-end recruitment for frontline and support staff, including sourcing, screening, scheduling interviews, conducting reference checks, and issuing offer letters.
• Coordinate with internal stakeholders for manpower planning and timely hiring as per operational requirements.
• Liaise with recruitment agencies, job portals, and other channels to attract suitable talent.

2. Onboarding & Documentation:

• Ensure smooth onboarding for new hires including pre-joining formalities, documentation verification, ID card issuance, induction, and orientation programs.
• Maintain and update employee records in HR systems and physical files.
• Coordinate with IT/Admin for provisioning of systems, uniforms, and access as required.

3. Attendance Management & Payroll Coordination:

• Monitor daily attendance using biometric and other attendance systems.
• Prepare and share monthly attendance data with the payroll team within defined timelines.
• Verify and ensure accuracy of leave records, shift schedules, and overtime data.
• Address and resolve attendance discrepancies or queries from employees.

4. Learning & Development Coordination:

• Coordinate with the Learning & Development team for training schedules, employee nominations, and training logistics.
• Track participation and maintain training records of employees.
• Gather feedback and assist in evaluating training effectiveness.

5. Grievance Handling & Employee Relations:

• Act as the first point of contact for employees for any workplace concerns, grievances, or issues.
• Ensure timely resolution of grievances in line with company policies and procedures.
• Escalate complex cases to senior HR as required and support in investigations.
• Foster a positive employee experience by ensuring open communication and trust.

6. Employee Engagement & Welfare:

• Plan, organize, and execute employee engagement initiatives and events in coordination with central HR.
• Celebrate festivals, birthdays, and other milestones to enhance employee morale.
• Conduct employee feedback surveys and assist in action planning.

7. Administration & Facility Management:

• Oversee office administration including maintenance, housekeeping, stationery, uniforms, and pantry management.
• Ensure compliance with safety, health, and hygiene standards at the workplace.
• Coordinate with vendors and service providers for admin-related requirements.
• Support in managing licenses, renewals, and statutory compliance for the branch.

8. HR Reporting & Compliance:

• Maintain up-to-date reports and dashboards related to recruitment, attendance, attrition, employee records, etc.
• Ensure adherence to statutory and company HR policies.
• Support audits by providing relevant data and documentation.

Qualifications & Experience:

• Graduate/Postgraduate in Human Resources, Business Administration, or related field.
• 5-6 years of experience in HR operations, preferably in hospitality, aviation, or service industries.
• Familiarity with HRMS/Payroll systems and MS Office (Excel, Word, PowerPoint).
• Knowledge of labour laws and statutory compliance.